Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

CCX 400 Zoom Phone Appliance

Anyone hear anything official from zoom on zoom phone appliance for the CCX 400? It was listed in the release of 5.11.0, but doesnt seem to provision, nor is it listed on the page for officially supported poly phones. Our organization mostly ordered ...

Receiving sms alerts

Not quite sure how to word this one. I set up Zoom phone to use while out of the country, I want to point certain accounts to this number, however I'm not receiving the alert texts that normally contain a verification pin/number i.e. a bank verificat...

lcordell by Newcomer
  • 4 replies

Resolved! Zoom Phone change email address for user

We have employees that leave or get fired a lot, and people don't think to notify me about it. So, by the time I need to edit the Zoom account, the mailbox is gone. Is there no way to just change the email? It's frustrating from the admin side that I...

DOTC by Newcomer
  • 10 replies

Special rate numbers

Hi all, We sometimes need to reach numbers in the 'special' ranges, because in some countries there are companies who use those numbers.For example, in France there is a prefix which starts with +33890, which is marked as a special rate number.I know...

Company Wide Holiday Hours

Is there any way in Zoom to make all sites follow the same Holiday hours as the main site? I have tried looking through the settings to see if this can be forced but all I can find is the ability to manually set holiday hours for a specific site. Our...

TomV by Newcomer
  • 1 replies