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Is this a porting problem. Can't assign multiple (in process for port) numbers to user

I have a user that I have assigned two number to them. both are in process of being ported. I need a 3rd number (in process being ported) when I try to find it, number isn't there. But this number is assigned to a mgr. need the Sec to also have that ...

Global setting to change rings before going to voicemail for all mailboxes

I can't find this anywhere. I want to reduce the # of rings or time before a call goes to voicemail.Its taking way too long to get to voicemail.

Call History not showing call picked up in second queue

We have two call queues, CS and CSO. Calls comes into the CS queue, and if no-one can answer (busy, no pickup) it it goes to the CSO queue. Members in the CS queue are also members in the CSO queue (amongst others). For the Call History in the Zoom A...

Disable internal video calling between zoom phone uses

Is it possible to disable video calling between zoom phone users, but allow them to join external meetings?

Resolved! Would like to auto assign direct phone numbers to users

Hi there, I understand that we can autoassign extensions, but I'm wondering if there was a way to autoassign direct phone numbers? Doesn't have to be a specific area code, just whatever is available? This will greatly help our scaling from dealing wi...

Zoomphone. How to change the language of the automatic voice?

Whe use Zoomphone and Integrate Calls in current Zoom-Meetings. When a person participating per Phone-Call presses *6 to mute or unmute or *9 to rise they`re Hand, an automatic Voice speaks (for example: “you are mutet to unmute press *6”). How can i...

Switch to the new Zoom Phone Common Area Experience before Jan. 1, 2023

On May 22, 2022, the option to permanently switch to the new Zoom Phone Common Area management experience became available in your Zoom Phone web portal. Switching to this improved workflow will make it easier and more consistent for admins to add an...

Zoom Phone Templates

Is there any way you can remove or unassign or see what template is added to a Zoom phone user? When we create Zoom phone users, we assign different templates depending on security settings, etc. I know where I can manage the individual templates but...

Zoom Phones + Salesforce ScreenPop Issue

Hi,I have zoom phones working inside Salesforce, but I have an issue where I cannot get the Task which is created on an incoming or outgoing call to appear automatically with the screenpop.I can make it pop for a new task, or related lists, but I can...

Is there a way to share voicemails to Auto Receptionist extension

When sharing a voicemail, I am able to pull up any user or call queue in the search, but when I search for an Auto Receptionist by name or extension, no results are shown.

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Is this a porting problem. Can't assign multiple (in process for port) numbers to user

Global setting to change rings before going to voicemail for all mailboxes

Call History not showing call picked up in second queue

Disable internal video calling between zoom phone uses

Resolved! Would like to auto assign direct phone numbers to users

Zoomphone. How to change the language of the automatic voice?

Switch to the new Zoom Phone Common Area Experience before Jan. 1, 2023

Zoom Phone Templates

Zoom Phones + Salesforce ScreenPop Issue

Is there a way to share voicemails to Auto Receptionist extension

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Community Champion of the Month!

What is the Zoom Phone System?

Resolved! Would like to auto assign direct phone numbers to users

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