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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hello!
Is there an option for "Always on top" for the Zoom VOIP? I know there is one for when you are in a meeting/video call, but I have not been able to find any information about that feature being available for the phone.
-Arianna
Hi very strange support from Zoom phone ... following this documentation we can use the jabra headset button to answser a call or mute but it will not support to hangup " ... is someone know why ... ?? 🙂 thanks
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3 employees. All 3 with cell phones. Outbound phone calls from cell phones to have the main number's caller ID. Inbound calls on main number need to ring all 3 cell phones (unless they've marked DND). All 3 with desk phones. An additional desk phone in a conference room. (Poly) all 4 desk phones should ring on inbound calls and must be able to make outbound calls that have the main number's caller ID. 2 lines (so 2 concurrent phone calls can happen on PSTN). I already got a calling plan. (We're low volume, so pay-as-you-go.) Thanks in advance, but hey doesn't it seem like Zoom should have a page that helps you cost out your system? I'll write one once I figure out the rules and Zoom can buy it because it'll be so darn useful.
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Ich habe ein externes Mikrofon. Am Pc ist in den Einstellungen bei Zoom die Auswahl möglich. Es funktioniert einwandfrei.
ist es möglich mit dem Smartphone das externe mikro zu nutzen, wo kann ich das externe Mikro wählen ?
vielen Dank
Hi Zoom!
I would like to inquire about the subject above. Can we make a call with those numbers and can they call us back too?
Thank you and looking forward to your response
I'm exploring the click to dial feature (https://support.zoom.us/hc/en-us/articles/360027633731). Wondering how the pricing works. I want to embed the phone number link into my website, am I going to pay for every calls initiated from the website? And does the account with the phone license also the account which owns the phone number?
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Hi! We are new to Zoom phone. For video calls and other appointments we use Google Meet. Is it possible to connect both services to have Zoom phone calls redirected (to a different number / voice mail) when we have a video call / appointment / blocked time in our Google calendar? I only found a solution when Zoom is used for video calls as well. Appreciate your help! Best regards, Kerstin
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Good afternoon, my name is Diva Vanessa I have had Zoom for a few years now and we do our Church Services on it but in January starting on the 16 the audio keeps going in and out so bad not sure why we do use our cell phones. please help in any way. Thank you email *********** wish I could send a clip so you can hear it.
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Our zoom phone shared group line rings several times BEFORE the auto-attendant takes over, which is unlike any VOIP system we've had. How do we silence that initial ring, but maintain ringing after extension choice?
Note; we only have two assigned numbers, one of which is used for the shared line.
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Hi Everyone I am trying to set up call forwarding to my answering service AnswerConnect to an External Number +1866414**** I went to https://support.zoom.us/hc/en-us/articles/360021325712-Changing-phone-settings-web-portal- and scrolled to How to forward to an external phone number and the answer was not helpful because my Setting will not allow me to Add an External Phone number. See no. 1 attached. So, I entered AnswerConnect to an as an External Contact using +1866414****. See no. 2 attached. Then, I attempted to edit Call Handling using AnswerConnect as the External Contact and when I pressed enter, I get an error message of “International Calling Policy for current extension does not permit routing to the selected country.” See no. 3 attached. This makes no sense because the External Contact is entered as a US number (+1) and my calling plan is a US plan. I need this problem solved so that I can forward all my calls automatically to my answering service. FJC
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