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Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting July 10, 2024. All US and Canada toll and virtual service phone numbers used for SMS/MMS within both the Zoom ...
Since the latest update to zoom app (5.12) picking up handset will not answer a call. You are required to tap accept on the screen. Anyone have any ideas?
Hi, I enabled “Show users, groups, and Zoom Room under Contacts” and now some of our common area phones are listed under “Desk Phones” under All Contacts. How can I remove this? Thanks!
I'm currently testing out the autoreceptionist feature. I've been making incremental changes to the audio assets I'm using for greetings/IVR prompts, etc, which have been saved when using the phone service's backend. However, these changes don't seem...
Just like the title reads, whether I am on WiFi or Cell network, when ever I take or make a call on Zoom Phone via the Android App, the call breaks in and out what appears every three seconds. I am the only one in my org that is experiencing this as ...
Hi Team, I have poly VVX501 common area phone installed for reception and i need to configure multiple line to that phone. How to configure a multiple line to one phone ??
Hi , Can someone please confirm if cloud recordings of Zoom Phone can be retained for 30+ more days? and also can we divide recordings in multiple folders? download all recordings at once?
Hello, We have a user that is set up so that all calls to their Zoom line forward to their private mobile number, and if no one picks up then the call disconnects. This is how it is designed to work. However, a caller was recently able to leave a voi...
We're rolling out new phones - Poly CCX600s & VVX450s. We have no problems doing things with and to the VVX series of phones in our network or anywhere else. The CCX however is causing us grief. We cannot get them to come up in our network. We can co...
Hello, I would like to set up a BLF on our Yealink phones so users can join or leave a call Queue. I see a basic list of DTMF tones in the following article; however, I can't find any mention of what the DTMF tone would be to activate this on the pho...
I am a new Zoom phone admin and we seem to be having some troubles with call forwarding. We are mostly using Poly vvx250 phones, but we have 2 receptionists that use vvx450s (pretty much the same thing).The receptionists are used to accessing feature...
