Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Logging in

Hi, i signed up to zoom months ago from Turkey, then i uninstalled the application. Now im in Iran, and want to installa and sign in again, but i should receive a SMS and i cant because turkish simcard doesnt work in iran. Can you help me signing in ... Show more

Hi, i signed up to zoom months ago from Turkey, then i uninstalled the application. Now im in Iran, and want to installa and sign in again, but i should receive a SMS and i cant because turkish simcard doesnt work in iran. Can you help me signing in via email?


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Resolved! If I mostly receive texts for TFA do I need to do this campaign thing?

Small business that uses text only for two factor authentication for business login accounts.  In other words we receive texts but never send text.  

Do we need to do this campaign nonsense?  

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Porting a phone number from Zoom

Has anyone tried porting an already active zoom phone number that is owned by someone else? This person has agreed to give me the phone number but I don't know what the next steps are.Do we have to call together to zoom?What information will Zoom ask... Show more

Has anyone tried porting an already active zoom phone number that is owned by someone else? This person has agreed to give me the phone number but I don't know what the next steps are.

Do we have to call together to zoom?

What information will Zoom ask of each? (We don't want to provide confidential information in front of one another)

Could the porting be done by the phone number's owner through zoom.com?

Thank you


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Forward primary phone number to mobile phone?

Calls directing to users primary phone number to be forwarded to mobile phone.  I added the mobile phone # to user but can't find a way to forward.

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Zoom Phone and SMS Texts Question

If I am not sending campaign SMS text but just basic text to my users do have to give out their cell numbers are we still required to setup a campaign ?

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Call history not showing on Phone pad

We recently installed the latest Zoom upgrade concerning Oauth changes into our Salesforce FinanciaL Services Application. Now the Call history is no longer showing in the Phone pad as it used to. The history is being logged in salesforce correctly b... Show more

We recently installed the latest Zoom upgrade concerning Oauth changes into our Salesforce FinanciaL Services Application. Now the Call history is no longer showing in the Phone pad as it used to. The history is being logged in salesforce correctly but when the History buton in the phone pad is pucjhed no history is displayed. Anyone have a solution or path to a solution so the histopry is displayed as it used to.


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Zoom Phone Delegate Line

Is it possible to have your Zoom phone line only ring on your delegates phone/device? My user is a delegate that screens her delegator's line and would like to know if this is possible.

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Can't update phone number

My phone number will not update. I enter the country code (United States) and the phone number (land line in the 'Home" field). and it is not accepted. 

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Zoom Phone Recordings - Admin Access...I am the admin?

I am trying to access the recordings of my zoom phone calls, but I cannot because zoom says that I need to be an admin. The problem is I am the admin, "super admin" of this account...? Can anyone help me here? As you all know, this is a very robust a... Show more

I am trying to access the recordings of my zoom phone calls, but I cannot because zoom says that I need to be an admin. The problem is I am the admin, "super admin" of this account...?

 

Can anyone help me here? As you all know, this is a very robust and NON-USER friendly system. I've literally click every link and given myself every permission possible and still cannot gain access to my recordings. 

 

Please help!

 

 

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SMS within the UK

Hi,
UK SMS was promised a long time ago, when will this become available, does anybody know?

Thanks 

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