Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Icon for Phone is missing when I open Zoom

When I open Zoom the phone icon should be at the top, but it is not there.  How do I get it to show up?

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Retrieving Deleted Voice mail

Is it possible to recover a voicemail recording after it has been deleted in Zoom Phone? If so how?

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Yealink T46U autoprovision - web interface

I was wondering if anyone else was having this issue. After I auto provision my T46U, it must reset the user name and password for the web interface. I am no longer able to log into the phones web interface to setup the multiple line display. However... Show more

I was wondering if anyone else was having this issue.

 

After I auto provision my T46U, it must reset the user name and password for the web interface.  I am no longer able to log into the phones web interface to setup the multiple line display.  

 

However if I factory reset, I am able to log into the web interface until I auto provision again.

 

I haven't had time to look at the lines of code in the auto provision if anyone has a quick fix, that would help.

 

Thanks


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Verification code

Hi, good morning.We have a problem when verifying the installation of zoom on the mobile phone, as we are in the middle of changing telecommunications company, and we can not receive sms.Is there any alternative method of confirmation, independent of... Show more

Hi, good morning.

We have a problem when verifying the installation of zoom on the mobile phone, as we are in the middle of changing telecommunications company, and we can not receive sms.
Is there any alternative method of confirmation, independent of the phone line?


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Grandstream Provisioning Failure

I am having a provisioning failure with our Grandstream 2604p. Firmware is 1.0.3.57 which show approved by zoom and provided by grandstream. I have tried the https url as well as the http url in the configuration guide. My DHCP is et to no and none, ... Show more

I am having a provisioning failure with our Grandstream 2604p.  Firmware is 1.0.3.57 which show approved by zoom and provided by grandstream.  I have tried the https url as well as the http url in the configuration guide.  My DHCP is et to no and none, I see the phone downloading the file, but ultimately get a failed to download firmware... even though this is a configuration file and not firmware.  I haven't been able to try then Web Interface option as I cannot find the SIP user ID or Authentication ID anywhere in the documents that is readable.  

 

Help


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How to show China toll/tollfree

I have orderd license of Zoom Pro, added Audio Conferencing service and enabled toll/toll free for China, Hong Kong, But I still can't find dial in number, neither toll nor toll free, when I schedule to attend the meetings. How can I can the call in ... Show more

I have orderd license of Zoom Pro, added Audio Conferencing service and enabled toll/toll free for  China, Hong Kong,  But I still can't find dial in number, neither toll nor toll free, when I schedule to attend the meetings.

 

How can I can the call in numbers for China/Hong Kong?

 

Thanks a lot


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Logging in

Hi, i signed up to zoom months ago from Turkey, then i uninstalled the application. Now im in Iran, and want to installa and sign in again, but i should receive a SMS and i cant because turkish simcard doesnt work in iran. Can you help me signing in ... Show more

Hi, i signed up to zoom months ago from Turkey, then i uninstalled the application. Now im in Iran, and want to installa and sign in again, but i should receive a SMS and i cant because turkish simcard doesnt work in iran. Can you help me signing in via email?


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Resolved! If I mostly receive texts for TFA do I need to do this campaign thing?

Small business that uses text only for two factor authentication for business login accounts.  In other words we receive texts but never send text.  

Do we need to do this campaign nonsense?  

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Porting a phone number from Zoom

Has anyone tried porting an already active zoom phone number that is owned by someone else? This person has agreed to give me the phone number but I don't know what the next steps are.Do we have to call together to zoom?What information will Zoom ask... Show more

Has anyone tried porting an already active zoom phone number that is owned by someone else? This person has agreed to give me the phone number but I don't know what the next steps are.

Do we have to call together to zoom?

What information will Zoom ask of each? (We don't want to provide confidential information in front of one another)

Could the porting be done by the phone number's owner through zoom.com?

Thank you


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Forward primary phone number to mobile phone?

Calls directing to users primary phone number to be forwarded to mobile phone.  I added the mobile phone # to user but can't find a way to forward.

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