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Zoom phone acess

I can only access my extension and no outside lines

Forward calls for a vacant extension

I need to forward incoming calls to former employee (so, a vacant extension number) to another extension. If the extension is not tied to a user account in Zoom Phone, is there a way that incoming callers can be directed to another extension, or a wa...

Resolved! Phone dialer option missing on toolbar

Hi, Does anyone know why the phone dialler would be missing on the Windows client? The user has the correct license and has been using it for months. It is visible on her desktop PC but is missing from the installation on her Windows laptop. Thanks f...

How can all admins see all support tickets open with zoom?

We have several Admins on our Zoom Phones account. We frequently check-up on each other's tickets. When one Admin submits a ticket with Zoom Support, we'd like that ticket to be visible to all Admins for Zoom in our organziation. How can I set it up ...

How to get VOIP phone to show a biz name not a phone# on Caller ID

We were told that the Voip phone could display our biz name as Caller ID, but after 2 months, it still shows just the phone number. Has anyone else had this issue? How did you resolve it? Were you able to get anyone from Zoom to help you? They are to...

Indian caller ID

good morning sir/mamcan i get caller id so that participants can join in the zoom meeting with dailing from there phonecould you please help in this issue.thank you

SMS Text -

Is there anyone out there who can help me? Cannot send or receive texts sms messages. This is a technical issue, as one time someone was able to help me get it going, but then it stopped again and I have tried many things. Is there a technical suppor...

Paid Training - does it exist (no self service, docs, videos, etc - that fails every time)

Hi everyone, Does non self-service Zoom Phone System training exist? Both back-end sys admins and end users? I expect this to be a paid training, of course but I can't find any resources. It doesn't have to be provided by Zoom, third party training v...

I cannot text an International phone number on my zoom app even though my settings are enabled

I keep receiving an error message that it won't send through. The international texting has been enabled with all countries selected. How do I get it to successfully send?

Zoom Phone SMS and Salesforce integration

I am interested in the Zoom Phone solution. I see that it integrates with Salesforce. Can SMS feature also integrate with Saleforce?

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Zoom phone acess

Forward calls for a vacant extension

Resolved! Phone dialer option missing on toolbar

How can all admins see all support tickets open with zoom?

How to get VOIP phone to show a biz name not a phone# on Caller ID

Indian caller ID

SMS Text -

Paid Training - does it exist (no self service, docs, videos, etc - that fails every time)

I cannot text an International phone number on my zoom app even though my settings are enabled

Zoom Phone SMS and Salesforce integration

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Resolved! Phone dialer option missing on toolbar

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