Hello, 

Hoping this is the correct place to post my API question.

My team and I are developing a system that integrates with the Zoom Phone SMS API. The endpoints we use are:

• https://api.zoom.us/v2/phone/users
• https://api.zoom.us/v2/phone/users/{userid}/sms/sessions?from={fromDate}&to={toDate}
• as well as the messages endpoint

Our sessions endpoint seems to be returning invalid data. Calls that return data today don't return data tomorrow. I have an integration test that requests data for a very thin timeframe on 9/11 (2.5 minutes) which should result in 1 session with 6 messages. This test started failing as of last Friday. This particular session has 3 participants. Another session we are testing with (that also has a thin timeframe - 17 seconds) only has 2 participants but is passing.

Note: Currently, we are using JWT and are in the process of upgrading to use S2S.

Following is the URL of the 9/11 call I mentioned.

https://api.zoom.us/v2/phone/users/abc124/sms/sessions?page_size=100&next_page_token=&from=2023-09-11T17:20:00Z&to=2023-09-11T18:22:32Z

My mention above regarding calls that return data today and don't tomorrow - this is something we are starting to see as well. Luckily we are still pre-prod.

Any help is greatly appreciated.

Thanks, 

Mark

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Many thanks

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Hello,

I have my 10DLC and the Campaign approved.

We are using verbal onboarding campaign with only allowing web links. 

That being said, what kind of verbiage should we be putting out to our Faculty and Staff that are going to be leveraging SMS to students?

I am hearing that we may be required to add "reply STOP to stop receiving SMS messages.   Beyond that what or how should we "train" our users to send SMS the correct way so as to not create an issue.