since ‎2023-08-31

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I am trying to create a flow where while the caller is on hold in queue they can be presented with an IVR Menu that allows them to press 1 to leave a voicemail. The flow would be that the caller goes into queue because no agents are available, after ...
Hello, we are implementing BYOC to leverage our existing SIP provider for calling. In our CUCM environment dialing a 7 first is required to get an "outside line". Zoom phone does not require this so rather than instruct Zoom phone users to begin usin...