About paulzag-cato

paulzag-cato · 2022-03-28 08:59 PM

We have a single Admin team call queue that answers our only Auto Receptionist. They each work 2 or 3 days per week and enable/disable answering queue calls among themselves. Sometimes only 1 team member is on the queue, sometimes 2. If they are only...

paulzag-cato · 2022-02-24 04:44 PM

We use Google Calendar Working Hours and Locations so we know when and where everyone is working. Is there a way to integrate this information to Zoom Phone System > Users & Rooms > User > User Settings > Business Hours? Or do I have to get everyone ...

paulzag-cato · 2022-04-13 01:26 AM

The fix in our case was sorted via Support uncheck the option - Skip offline devices in the call queue profile This fixed it! If issue persist the next step would be to officially delete the app as the root cause is likely due to a local cache issue ...

paulzag-cato · 2022-04-04 04:23 PM

It may be a 6S, but they've been toggling in and out of the queue. I've asked them to log out and back in after a weekend.

paulzag-cato · 2022-04-04 04:43 AM

I was wondering if there was a lag with the iphone wireless broadband. There shouldn't be, but maybe? Alternatively constant enabling and disabling queue answering may be disconnecting the iPhone app from the zoom servers? Still trying to work out wh...

paulzag-cato · 2022-04-03 08:23 PM

Yes Zoom Applications is already toggled on.

paulzag-cato · 2022-04-03 08:22 PM

Thanks Craig, the hassle is they are all remote, so when a phone rings simultaneously and then stops, they spend 5 minutes trying to work out if someone else answered the phone call or if it went to voicemail.

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Business Services

User Statistics

2024 Khoros Kudos Awards

User Activity

iPhone Zoom Phone app not ringing

Get Individual Business Hours from Calendar

Re: iPhone Zoom Phone app not ringing

Re: iPhone Zoom Phone app not ringing

Re: iPhone Zoom Phone app not ringing

Re: iPhone Zoom Phone app not ringing

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