Not able to make internal calls during non business hours

[Calvo]

Hi

we have migrated to Zoom Phone and I´m happy how everything has working so far.

We have only one mayor problem...

During non business hours we can not call each other, we all receive the voicemail driectly..

I have added business hours for our main number (autoreceptionist) as well as for all users. All users have their normal phone number and also an extended number. I was thinking tha the extended numbers are only for internal calls and will be not affected from the closing or business hours.
Can someone let me know how the best practive looks like?

Thanks

[Calvo]

no one an idea? support is also not answering since one week...