We have yealink set up at our receptionist desk with the expansion module attached. We have all extensions all set up and they have been working great! Our phones are T43U's. My question is how can we see if when someone is on the line when we try to transfer to their extension? (so have the line lit up when that extension is in use)

We recently added Zoom Phone to our account. Searching for a name this morning in the desktop client (I was searching for specific Team Chat message that mentioned a person's name), I noticed that thousands of contacts from Google Contacts are now showing as Cloud Contacts in Zoom.

It's possible these were there before adding Zoom Phone, but I don't ever recall seeing them before.

How do I manage this connection? I do not want my Google Contacts to be in Zoom.

Upon completion of setting up my new Zoom Phone number online and on my mobile app- it appears I can make calls and texts no problem. My inbound calls, however, do not ring to my cell phone. Call forwarding is off, my cell phone volume is loud, and I have the correct time zone.

Did I miss where I'm supposed to enter in my actual cell phone somewhere in set up? Why won't it ring to my phone so I know I'm getting a call? I have 1 Zoom Phone number license for the $15/mo. 

Incoming calls to the Zoom app on my iPhone sometimes lock up when I try to answer them. Sometimes it works fine, but other times I am unable to answer them.  

When I try to slide the answer button over, it just does not react. Its frozen and I cant access the call. The phone continues to ring as if I ignored it. This is happening in and out of the office on network and wi-fi as well.

I am a delegate for another user in our enterprise system. This is not a call que or any other complex application.

Hopefully someone can assist, thanks.

We are trying to allow a group of managers to have access to reports, wall boards etc in the phone system but we do not want them to be able to listen to recorded calls. Does anyone know how to do that - making custom roles did not work for us! Thank you!!