Porting numbers to Zoom without a BTN

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hello:

I am a new customer to Zoom Phone and plan to port numbers to Zoom. The Porting Form asks for a BTN. Our current phone bill doesn't show a BTN. I've asked my provider (Century Link/Lumen) how to obtain one if it isn't listed. Their reply is that I may just have to skip that step in the process. Not sure how to proceed.

Thanks!

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