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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Provisioning & dial plan/ digit map

Hello, new zoom admin here, I have succesfully transferred one of my users (out of 30ish) as a test, and after provisioning the phone and porting the number over, everything is working just fine, except that she now has to press "send" after entering...

Resolved! Separate Voicemail Greetings Per Direct Number

I'm having trouble figuring out how to configure the voicemail greeting. The situation is that a User account has two direct lines assigned to it. Each line works fine and can easily switch between them on the Zoom App. However, I'm having issues try...

Gary9 by • Explorer
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8440 Spectralink Phone

I am trying to get Spectralink 8440 phones working with my Zoom account.The phones I have only have 5.6 firmware on them.The documentation says they need 7.5Where can I get the 7.5 software from?

Zoom phone for Salesforce

I have configured Zoom Phone for Salesforce and have it mostly working. The one issue I am having is the Related To objects being displayed in the softphone layout. There are a number of them I don't want users to select from and one that is not ther...

Desktop interruption

Is there a way to prevent the desktop dial pad from popping up when there is an incoming call and interrupting me when I'm working on other computer items? I've checked settings and cannot find one.

Max merged calls

Is there a maximum number of calls that can be merged? Our team works with people who don't speak English, so we often need to merge in translators as well as other staff members. As we're building out those workflows, we wanted to understand if ther...

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