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Play recording to outbound call

Barry-IT
Newcomer
Newcomer

I have a Zoom Phone - Sales user wishing to play a recording to active call when ever they reach a clients voicemail. 

Is this a option available for this, if so it work with soft phone or require hardphone for button bypass for speaker to microphone. 

1 REPLY 1

UAVGT
Newcomer
Newcomer

I am in sales as well, and this is an awesome feature that I really wish existed given the amount of outbound calls I make every day.
My company's previous VOIP provider offered a feature called Voicemail Drop, where you could leave a recorded voicemail in the client's voicemail when using the softphone app. 
Does Zoom Phone have plans to release this feature???