Mouse cursor jumps from what I'm doing when a call comes in
Is there a way to stop this? Super frustrating when you're typing a paper only to constantly have the cursor jump away.
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What is the Zoom Phone System?
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
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Real time analytics
Hello- Looking for a way to see who is on the phone in live time. I have the Real Time Analytics and I can see how many people are on from the dashboard. Also if I do into specific queues, I can see who in that queue is on- but is there a way I can see everyone on my team and if they are on a call at that time?
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Zoom app not ringing - showing "you have recieved a notification" instead
I use the Zoom app on my Android for work. For the past 2 weeks, instead of ringing, my phone just sends me a notification that very helpfully says "You have received a Zoom notification". All permissions are enabled. I have tried reinstalling the app. I am also logged in to a desk phone with the same account, but this has never been a problem before. Please help, my clients and my bosses are starting to get upset at the number of calls I'm missing.
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Bulk SMS to a List or Campaign with Zoom Phone and Salesforce Integration - is it possible?
Hi I would like to know if I can send a bulk SMS with Zoom Phone - Salesforce Integration, to a list of leads or contacts in Salesforce upto 100-200 records at a time? This is very important to us as we do a lot of SMS campaigns via Salesforce. I have already reached out to Zoom Sales and they could not answer this, after 60 minutes waiting on the phone! Please advise.
Currently I use 360SMS app for all bulk SMS via Salesforce and Aircall for all calls on Salesforce. I would like to streamline and use 1 App (Zoom Phone) for all my calls and SMS.
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Resolved! Making calls from zoom desktop app via an outside phone
Hi, There are settings to receive calls on an outside number with the option to press 1 to accept the call. But how do I place a call with the zoom app using the same method of pressing 1 to connect the call. This was possible with Mitel where you would essentially assign your extension to an outside number. The goal being I don't actually make calls using my computer, but my cell phone. So I enable a setting to where I dial a number in the Zoom desktop app, a call is then placed to my mobile phone, I answer and press 1 to connect the call. Is this possible with Zoom? Thanks!
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Problème de son, on ne m'entends pas
Je suis bien connecté a l'audio de l'ordinateur mais on ne m'entends pas quand j'essaie de faire des test on me dit que mon microphone doit sans doute avoir un soucis.
Que faire?
Zoom phone - URL pop feature
Hi Guys
On Zoom phone URL pop feature.
The URL pops on ring. Can this be changed to only pop on answer like other products.
Thank you.
Rob
Resolved! Phoning 0844 number in UK doesn't connect
Using Zoom Phone. I'm trying to phone an 0844 (lo-call non geographic number) and get the voice message "the person you are trying to reach is not available. Goodbye." Phoning from my mobile works fine. What setting do I need to change to ensure we can connect through to these numbers? Thanks, Mark
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