Hello, 

At last 3 week's i  have a problem with acces to my account : ***********

i have enter the code , that on my email, problem is  that i haven't received a mail from zoom with that code

After all, i have decided to reset my password, and also haven't receive  mail   with new password.

Can  help me ?

Hello fellow Zoomies! I am absolutely brand new to Zoom and plan on using it for person-to-person individual contacts so we can hear and see each other.  In this scenario, does Zoom serve well? Or is Skype through Microsoft Teams "Windows" an equivalent or better choice? I am looking for simplicity.  

There used to be a setting when I would assign people to breakout rooms that allowed me the option of either closing the rooms or extending the time they stayed open (beyond the original time I had set). This was a great option because sometimes I wanted to extend until a group finished a task. However, I cannot find that setting and when I host now the rooms auto close at whatever time I had set without any option of extending. Please help me know how to reset that extension option. Thanks!

When I join a big meeting and try to use chat, it keeps moving around wildly as the meeting progresses. I think the location of the cursor keeps changing as people add replies or likes. Is there a way to stop this so that I can type and read in a controlled and calm manner?

Hi everyone. I am hosting a meeting/virtual training that requires registration. Unfortunately, the link to register now brings up a registration form which already has the name and email of previous person who registered! Not sure shat caused this but how can I fix this? I even tried creating a new meeting with a new registration link but it still happened!

Dear Zoom support,

My colleagues have recently updated Zoom version to V 5.7.5. A few of them (not all), whenever they share sound, the recipients will hear crackling sound from the music/song shared. May I check with you how to resolve this pls? Thank you.

Regards,
Elly