Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Video and Audio consistently out of sync

Recently I am having trouble with audio and video going out of sync in the middle of a meeting. It starts out fine, then after a while (perhaps 30 minutes or more), the video starts to lag. I am using the most current version of Windows and the most ... Show more

Recently I am having trouble with audio and video going out of sync in the middle of a meeting. It starts out fine, then after a while (perhaps 30 minutes or more), the video starts to lag. I am using the most current version of Windows and the most current version of Zoom. Any ideas what to try for trouble-shooting - or any other ideas what could be going on?


Show less

Resolved! Allow registrants to join from multiple devices

Under meeting options is a control labeled "Allow registrants to join from multiple devices."

 

Is this setting referring to a single user connecting to a meeting from multiple devices simultaneously? 

reply-icon Latest Reply - 

bug/typo in linux client - "Webniar Chat"

using the linux version of the zoom client, the chat window says "Webniar Chat" at the top

reply-icon Latest Reply - 

Auto record malfunction

Auto record setting is off. However zoom is recording each meeting and this is clogging our cloud storage.

I hear others for 2 seconds and the the sounds disappears

Hi, When starting a call, I hear others for about two seconds and then the sound disappears. I have removed Zoom and reinstalled it but the problem remains. The set up of the speakers appears to be okay, otherwise I wouldn't hear the first coulple of... Show more

Hi, 

When starting a call, I hear others for about two seconds and then the sound disappears. 
I have removed Zoom and reinstalled it but the problem remains.  
The set up of the speakers appears to be okay, otherwise I wouldn't hear the first coulple of seconds, isnt it?
How can I solve this?

Thanks!


Show less

Resolved! personalised links to meetings

Dear Zoom, I'm organising a big meeting and I am receiving a few questions from the attendees that I'd like to be able to respond to:1. When registering to the meeting do they receive a personalised link?2. How does Zoon associates a registration lin... Show more

Dear Zoom, 
I'm organising a big meeting and I am receiving a few questions from the attendees that I'd like to be able to respond to:
1. When registering to the meeting do they receive a personalised link?

2. How does Zoon associates a registration link with a person since at the point of joining the meeting one does not need to state the name again?
Many thanks in advance,
ZetaP


Show less

reply-icon Latest Reply - 

Audio distortion

I am getting sound distortion through my Dell laptop when using Zoom. This doesn't happen with any other video conferencing products or other audio through the speakers. I have tried uninstalling zoom and installing it again but no different. When I ... Show more

I am getting sound distortion through my Dell laptop when using Zoom. This doesn't happen with any other video conferencing products or other audio through the speakers. I have tried uninstalling zoom and installing it again but no different. When I test the speaker in audio settings, it starts to distort after the first 2 or 3 rings. The native speakers selected in settings are Cirrus Logic High Definition Audio. Any help, much appreciated.

Thanks


Show less

reply-icon Latest Reply - 

Recurring errors when sharing videos

Recurring issues with screen sharing. It started a few months ago, wasn't happening before.Running Zoom client app on Mac Book Air, OS 11.6.7 Sent 2 support requests about 5 days ago but still no reply, which is surprising and infuriating (all suppor... Show more
Recurring issues with screen sharing. It started a few months ago, wasn't happening before.
Running Zoom client app on Mac Book Air, OS 11.6.7
 
Sent 2 support requests about 5 days ago but still no reply, which is surprising and infuriating (all support requests I sent in the past were reply in 2 days max).
 
1) First issue:
I need to share videos that are on Youtube and Vimeo.
I've noticed that when I share from Safari browser, the moment I go full screen for the video, the sharing is automatically paused. On my screen I see "sharing paused", and on the recording it is just blank.
 
2) Second issue:
When I share the YouTube or vimeo videos from Chrome, it works, but there are grey rectangles that appears for the viewers (I don't see them on my screen but the viewers see them and they appear on the recording). Those rectangles seems to be the Zoom menu bar. And when they start appearing once in a meeting, the keep appearing all the time when I share my screen, even if it is not a video.
 
Tks in advance for any help!
 

I have 2 open requests, about serious issues with screen sharing that keeps bugging, I have a very important training to teach this weekend where I will need to screen share, and Zoom is not replying! What is going on??? I am paying you to have support! Considering closing my account and moving to one of your competitor. This is not as Zoom used to be.


Show less

reply-icon Latest Reply - 

Resolved! Audio Sharing Sound Quality Problem

I'm using Zoom version 5.7.5 (939), on laptop with AMD Ryzen 3 4300U chipset.Everytime I share audio from my laptop, both audio sharing only or from presentation, participants will hear cracked sound (buzzy noise). The shared audio sound quality is v... Show more

I'm using Zoom version 5.7.5 (939), on laptop with AMD Ryzen 3 4300U chipset.

Everytime I share audio from my laptop, both audio sharing only or from presentation, participants will hear cracked sound (buzzy noise). The shared audio sound quality is very bad.

I did uninstall, restart, then reinstall, yet the problem is still persist.

I also have the problem of participants VDO may freeze from time to time as well.

I never have these problems on the previous update.

How should I fix these problem?

Thank you in advance for your supports 🙂


Show less

reply-icon Latest Reply - 

translated captions / option does not work

Hello,I have seen the new option of ZOOM with automatically translated captions in different languages "translated captions".I bought this option and activated it in the advanced settings (image 1). However when I start a meeting this option does not... Show more

Hello,

I have seen the new option of ZOOM with automatically translated captions in different languages "translated captions".

I bought this option and activated it in the advanced settings (image 1). However when I start a meeting this option does not start and I just have the option to put the subtitles in the spoken language without translation (image 2).

Does anyone know if I have forgotten to activate anything? I can't find anything on google to help me.

Thank you for your help!

Nadine


Show less

reply-icon Latest Reply -