I am a sound therapist and I conduct online sessions and webinars and even with a highly sensitive mic, zoom seems to completely suppress the sound of the tuning forks and bowls. I have already tried to adjust the audio settings but I think I am doing something wrong, as nothing seems to change... it's like my 'background' noise is completely silenced and all one can hear (barely) is my voice. Any insights greatly appreciated. 

I am using a Macbook Pro with Focusrite external audio card and condenser mic. 

I have several questions, the first of which is technical.  The rest are about how poor zoom's support is.

Question 1: Every time I end a meeting, a zoom popup asks me if I want to share my data with other applications (presumably on my laptop).  I do not want to ever do this.  How can I stop zoom from asking every time?

Question 2: How can I get zoom to respond to requests for support?

Question 3: How can I convince the zoom chatbot that yes, I AM signed in - but it keeps asking me to do so before it will connect me to chat with a person?

Question 4: How can I get zoom sales to answer the phone? After 15 minutes on hold, it tells me that the office is closed for the holiday - on Nov 29, a Wednesday a week after the US holiday of Thanksgiving.

Question 5: Why would I recommend zoom to anyone when they treat their customers so poorly?

This week we have had some problems with Zoom not linking to the correct Google calendar. 

Here is the issue: a meeting was scheduled for a Zoom Room and the event was created in the correct Zoom Room and the associated calendar. We have learned that you can only be signed into one Google account if you want the calendar linking to work properly.  Sometime later it was decided that we need to move the meeting to a larger Zoom room. The meeting was deleted in the original Zoom account and the staff member logged out of the Zoom account. Also, the staff member signed out of ALL Google accounts, and then signed into the Google calendar account that is connected to the larger Zoom Room. Then the staff member logged into the other Zoom account that is associated with the larger Zoom Room. The staff member then scheduled the meeting in the larger Zoom Room account, selected the Google calendar option, only to find that even though the correct Google calendar account was signed in, Zoom (or Google?) insisted on creating the event in the wrong Google calendar account and Google calendar declared that the time slot was taken and received a "busy" indication on the calendar.

All accounts were again signed out of and signed in again, with only one Zoom account and one Google calendar being active and the staff member used a different browser. The same problem occurred. Ten minutes later a different staff member repeated the the procedure on a different computer and was able to schedule the meeting. This has happened more than once this week for us.

Has anyone else encountered this? Is there a delay in syncing or updating events in Zoom and/or in Google? It must be possible to reschedule or change locations without this much trouble!  If you have any suggestions, please let me know.

Does anyone else have this problem? When I'm responding to a chat, in the middle of typing, something always interrupts my typing, and I have to physically click back into the chat box to keep typing. And it's gets annoying because sometimes, I have to click 5 or 6 times just to get one word typed. Also, I've noticed that when I go to pin someone's camera or select chat to chat with them personally, the cursor always gets deselected, and I have to click on pin or chat again and again just to select it.  I don't know if its because people coming in and out of the room, or what.  But is there a fix for this? 

I am wondering how to send my Zoom ID and password for a meeting in enough time for people to enter.  I can't send until 5 minutes before the meeting starts. If I don't get someone coming in within 10 minutes the ID becomes invalid.  I am teaching with Zoom.

I also volunteer with an organization in the US that sends the valid ID as much as a week ahead of meetings. The ID is still valid on the day of the Organization's meeting.