.Zoom File not Converting

[oiver55]

So I have a .zoom file that doesn't want to convert. It's strange because I have other .zoom files from other days that when I dbl click on automatically start the conversion process. I don't understand why the 1 .zoom file in question won't convert though, what can I do? I am on a windows computer. I have zoom Version Version: 5.15.5 (19404). There are no error codes, it's just that when I double click the .zoom file nothing happens. 

[DFNYC64]

Hi! 

I'm having the same problem. I'm calling support.