I train users in a digital mapping system.  There are 8 separate topics, with each covered monthly with the following meetings:  two morning sessions, two evening sessions, two afternoon sessions.  To ensure that customers can always find a meeting that fits their schedule, the days of week and times of day vary for each topic.

I thus have 3 Zoom meetings set up per day, synchronised with my google calendar.

Recently, I noticed that a meeting had disappeared from my Zoom schedule, but was still visible in the google calendar.  To try to track down the issue, I completed a new session at irregular intervals for the next six weeks - 8 meetings altogether.  I synchronised them with my google calendar, and all 8 showed up there.

I went back to Zoom to check that all is well:  all 8 meetings had disappeared from the schedule, although they remain in the google calendar.  Nothing is showing in the Deleted meetings folder.  And two complete days - 22nd and 23rd August 2023, with their scheduled meetings (different from the new test one) - have disappeared as well.  All meetings are still showing in google calendar.  In theory, they should be restorable to Zoom, but in practice, none is.

When I google this topic, it seems that quite a number of other people have suffered similar events over the past two years - and there never seems to be any resolution to their issues from Zoom.

I am operating a Mac Mini M1, with MacOS Ventura 13.3.1, using Firefox browser.

Does anybody recognise this extraordinary behaviour, please, and have any fixes for it?

Thank you

Graham

HI There,

I like to share some music in my online Zoom fitness class. I have troubles when it comes to hear the music in the background (which I share in the internal computer sound and via stereo speakers for the people around in person) and my instructions via microphone.

What do I need to do if I want to use my Apple Airpods as microphone and the computersound (for the people at home) through the stereo speakers. The quality is really bad

I bought my laptop last year 29 January 2023 from a good department store in London London UK.  Due to my profession, I have regular zoom meetings with clients and because of the way I appear on screen with this laptop I have been using my smartphone for meetings ever since, as my appearance is normal while using my smartphone.  On screen with this laptop I look quite distant and do not appear with a clear outline as other participants do, so I went back to John Lewis who told me the problem is with zoom but I do not know how to contact them directly to enquire as to what could be the problem.  Can anyone help me? Thanks, Rachel

The microphone keeps cutting out during Zoom calls, regardless of the device used, whether it's the Dell 24 Video Conferencing Monitor speakerphone, Polycom/Dell Premier Wireless ANC Headset, or Plate_number_1/Plantoric wireless headset. All of these devices were used with a Dell Latitude 9430 running Windows 11 Enterprise. Have you experienced this issue before?

After checking the microphone settings in Zoom and ensuring device drivers were up to date, I installed the latest BIOS for the laptop. The issue persisted even after trying a different desk with the same laptop.

Any Ideas? The laptop is connected to the monitor through USB-C. I am using the monitor's speaker bar and a headset via a USB-A dongle.