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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

refund

jldager
Newcomer
Newcomer

I have cancelled my subscription due to not working remote any longer, I would like to request a refund of $171.49 that was billed on my credit card on @/20/24

1 REPLY 1

newl
Community Champion | Customer
Community Champion | Customer

Hello @jldager ,

 

FYI, You have posted your message/request in a user driven community support forum, this is not the best way to contact Zoom to address your concern.  Please consult the following Knowledge Base Article

 

Canceling your subscription

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

 

I hope that this provides the information you need, reply if you have any further questions.

 

Otherwise, consider marking this post a "Accept as Solution" so other Zoom Community members may find this solution as well!

Cheers!