cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoomā€™s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

refund

jldager
Newcomer
Newcomer

ā€Ž2024-03-07 11:04 AM

I have cancelled my subscription due to not working remote any longer, I would like to request a refund of $171.49 that was billed on my credit card on @/20/24

Topics:
0 Likes
1 REPLY 1

newl
Community Champion | Customer
Community Champion | Customer

ā€Ž2024-03-07 11:28 AM

Hello @jldager ,

 

FYI, You have posted your message/request in a user driven community support forum, this is not the best way to contact Zoom to address your concern.  Please consult the following Knowledge Base Article

 

Canceling your subscription

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687

 

I hope that this provides the information you need, reply if you have any further questions.

 

Otherwise, consider marking this post a "Accept as Solution" so other Zoom Community members may find this solution as well!

Cheers!

0 Likes