Disable pressing 1 before connecting from call out | Community
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RyanSaunders
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February 5, 2025
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Disable pressing 1 before connecting from call out

  • February 5, 2025
  • 1 reply
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I have Call out enabled for our Zoom accounts, and I have the setting Require Call Me users to press 1 before being connected to the meeting? set to Never and locked at the admin level, but when within a meeting, the options for inviting people to join via Call out has the two invite options enabled but unclickable (Require greeting before being connecting and Require pressing 1 before being connected). How can I disable these options? I am an admin.

    Best answer by RyanSaunders

    The answer can be found in the article: Inviting others by phone (call out), which says:

    • Invite Options
      • Require greeting before being connected: Play a generic greeting before the invitee joins the meeting.
      • Require pressing 1 before being connected: Prompt the invitee to press 1 before they can join the meeting.
        Note: These options are both required. Contact Zoom if you need to modify or disable these options.

    So it looks like you have to contact Zoom to disable these options.

    1 reply

    R
    Newcomer
    RyanSaundersAuthorAnswer
    Newcomer
    February 24, 2025

    The answer can be found in the article: Inviting others by phone (call out), which says:

    • Invite Options
      • Require greeting before being connected: Play a generic greeting before the invitee joins the meeting.
      • Require pressing 1 before being connected: Prompt the invitee to press 1 before they can join the meeting.
        Note: These options are both required. Contact Zoom if you need to modify or disable these options.

    So it looks like you have to contact Zoom to disable these options.

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