When using zoom chat, some accented glyphs cannot be input, regardless of the user's system keyboard settings or hardware. For instance, the Alt/AltGr+i shortcut does not result in a fada í even with an "Irish" keyboard, but always results in italicizing text. It would be preferable if these shortcuts were changed to make typing input conform with system settings, en par with word processing software - where italicizing or bolding is achieved with Ctrl+i and ctrl+b, respectively. I could also imagine just treating the Alt and Alt Graph keys differently, so existing shortcuts could keep working with the Alt key, but the AltGr key would work for inputting special characters.

Another solution could be adding a toggle control to enable/disable the italics shortcut and other potential interferences in the chat options.

This issue is occurring in all English and German language settings I've tested - Umlauts do seem typable on a German QWERTZ keyboard, but not with shortcuts on an international keyboard. Would love to know if other languages have this issue as well.

This is particularly troublesome for school use, as "accented" vowels are an integral part of the Irish language, and they change both the pronunciation and meaning of words. Not being able to type a simple í/Í is very obtrusive. 

Hi There.  I have a trainer who has advised that when they moved all delegates from the waiting room to start the course, one delegate was stuck in the waiting room.  He tells me that the system automatically remove them after a few minutes.  The delegate tried to re-join but it said that he had been removed.  The trainer is adamant that he did not remove this delegate.  Has anyone else experienced this?

Is anyone else encountering the issue where a Zoom meeting with registration keeps asking people to register for a meeting even if 1) their registration has already been approved and 2) they are using the link sent in their confirmation email? This has always happened to at least a couple attendees for every Zoom meeting I’ve organized with Zoom registration in the past two months. The registration for these meetings usually requires manual approval (for security purposes, automatic approval is not an option for me). I think this is particularly common when the attendee has several Zoom accounts. But oddly, the problem seems to persist even if the user is already using the right join Zoom meeting link, that they received in the same email address that is logged in to the Zoom app and the Zoom browser profile. Clearing the cache doesn’t seem to work either.

Please help. I can work around it pretty easily as the host, but it’s hard to help other attendees troubleshoot (while managing the meeting while it’s ongoing), and some of them just end up giving up on attending.

There is a user on my account that says he is having trouble with scheduling a meeting that is over 30 minutes even though he is a licensed user.  He says it only gives him the option to do a 30 minute meeting like he is a basic user.  I checked his status on my account and he indeed is a licensed user.  Any suggestions on what could be the problem?

Hi. We are trying to record the zoom meetings on cloud and we want the specific recording layout that is the video placed outside the shared screen on the top right.. But, despite us having done the recording settings based on the zoom website help, we see that the video of the presented is placed inside the shared screen itself.  Could you please let me know all the required settings to be done.. 

The case is the host is the presenter of the screen as well 

Thank you.

Regards,

K. Sripriya 

HI, 

I found this thread in the community

https://community.zoom.com/t5/Meetings/Revert-to-Old-Version-of-Zoom/m-p/91097

They talk about a URL: https://zoom-us-zoom.en.uptodown.com/windows/versions

Is this URL officially supported by Zoom? Can I safely download the older Versions?

Today, clients began to update to version 5.15.5; ever since, the Meetings section of the desktop app is almost unusable. It is listing meetings that people are no longer a part of, and recurring meetings are now being displayed individually until the end of time. 

Is anyone else running into this behavior?