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ERROR CODE 1001, user does not exist......by an email address that worked for two weeks already

TechConnect Zoom took me to my student zoom meeting for the first two weeks, but now, instead, it gives me error code 1001, user does not exist (same email listed under People in Canvas). Why did it stop recognizing me? Also, maybe connected to this ...

Audio issues with dial in

I have a client who uses Zoom to do phone calls and records them for re-listening to the audio. Unfortunately, lately, her audio cuts out intermittently. She is dialing in with a landline and has tried her cell also. Should she not use her Zoom accou...

Recover deleted recordings?

Hi! Is there any way to recover a recording that was deleted over 30 days ago? I have the link to the recording in email but the file is not there. Thank you in advance

Echo Dot Connect to Zoom Meetings by Voice Command

Hi Eveyone. I am trying to help a friend who has recently become almost blind. Im believe the Alexa Echo Dot can be set up using a calander to join a Zoom meeting with a voice command of Alexa, "Join the zoom meeting" for example. I have set up the A...

Zoom registration does not show participants with no video

When I hold meetings, several participants connect only with the audio. During the meeting I can see their black screen with their name, but when I view the registration I can only view the participants who had the video on.Thank you.

Some cloud recording does not have "cc" button to show subtitles

I am requested to show subtitles on existing clod recording.However, I can not find "CC" in the screen of the recordings.In Setting menu, "Transcription Feature" (自動文字起こし機能 in Japanese）is set as "on". Could anyone please advise how to show "CC" on re...

Participation metrics: can I see whether each individual joined on web app, web browser, mobile app…

I'd like to see whether each individual joined my zoom meeting on web app, web browser, mobile app, or mobile browser. Is this possible?

Microphone muted on Iphone

I cannot unmute my microphone on my Iphone. In settings>privacy> microphone....zoom does not appear. I cannot activate the microphone currently.

Internal Server Error

My organization Children's Hospital & Medical Center is using Zoom for Virtual Care visits scheduled from EPIC EMR. There is a report that the attending person would get the following message when trying to connect.This issue was reported today 11/12...

Resolved! app version needs to be higher

My app version needs to be 5.12.2 or higher to sign in. How do I update my app.?

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ERROR CODE 1001, user does not exist......by an email address that worked for two weeks already

Audio issues with dial in

Recover deleted recordings?

Echo Dot Connect to Zoom Meetings by Voice Command

Zoom registration does not show participants with no video

Some cloud recording does not have "cc" button to show subtitles

Participation metrics: can I see whether each individual joined on web app, web browser, mobile app…

Microphone muted on Iphone

Internal Server Error

Resolved! app version needs to be higher

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Resolved! app version needs to be higher

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