cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Black screen : écran noir

AlineM253
Newcomer
Newcomer

2 days ago, when I went for à zoom meeting, no more sound and no more video. The sound came back by testing it. But not the video : the screen is always black. Zoom tell me :"choose another camera", but I have not another, only one, and so, I don't know what to do.  Until now, for more than a year, all was always ok, but now, no. 

So thank you if somebody can help me.

I am french, I speak a little english and I hope I understand the english explanations.. Thank you for helping me. 

 

0 REPLIES 0