Hi everyone,

Users have started getting this message when using Outlook Web and the Zoom plug-in; the use case hasn't changed in several years in terms of users setup, just one day everyone is getting this? All users have Zoom paid accounts, we do have SSO setup for a long time but something is triggering this "link Zoom to Microsoft" - anyone knows what it is and how to eliminate this confusing message?

Thanks

I have always found zoom really helpful in setting up a reoccurring meeting for my clients. However, something has changed and I can no longer do this so have to send out a new link each week for each session. Why can I not send reoccurring links anymore?  It used to have a setting of anytime but that no longer seems to be an option?  If I tick reoccurring then my scheduled meetings box now shows every meeting which is messy.

HI there

I am an online wellbeing studio and I use Momence to integrate with Zoom.  Zoom automatically sends out the links to class recordings once they have been taught - but for some reason its not happening.  I have approached Momence but they said it's all fine their end - it's zoom's issue.

I can't access chat with a real zoom support person so Im coming here for help!!

Anyone any ideas? its been working for two years - and now it's just stopped - but I don't even know where to begin.

any help much appreciated 

x

I have had continued struggles using Zoom on my Google Lenovo Laptop. I regularly have lagging and disconnections when on my calls. I have upgraded my wifi, purchased a booster and attempted a variety of troubleshooting to no avail. I have attempted to use the PWA app, however, this often leads to faulty messages popping up saying the app is not working. I have uninstalled and installed the app several times, again to no avail. The web browser also has lagging issues and disconnections, including when I am just on myself to record a video. I have attempted to add an extension to my browser, again to no avail. As an aside zoom works perfectly on my phone so I do feel it likely that it is linked to a setting on my laptop. 

This is becoming very frustrating (as I rely on Zoom for my business) so any support to rectify this issue would be greatly appreciated.  Thank you in advance for any guidance! 

I scheduled two meetings (review sessions) with my class, both were set to record. My camera light was on for both and I checked on the first one that it was indeed recording to the cloud. Each meeting lasted about an hour.

I now have a variety of recordings, but all of them are under a minute long. They all just include a single student (who were not sharing video). Also, I keep seeing that individual students join the meeting long after it is over, stick around for a few seconds and then leave. Then I get a notification that there is a recording ready.

I do not understand what is going wrong. I just want to share the recorded review sessions with my students.