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Profile issues

camstar
Newcomer
Newcomer

‎2024-05-07 10:48 AM

I added a profile photo but now need to delete it for a conference and can't seem to figure out how.  I can change the photo, but not delete it.  HELP PLEASE!

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alexisbrown
Community Moderator | Employee
Community Moderator | Employee

‎2024-05-07 10:59 AM

Hi @camstar ,

 

Thank you for using the Zoom Community to seek support. I found a similiar discussion on this topic, Can't delete my profile picture. It looks as though the functionality is dependent on the method in which you logged into your Zoom account. It looks like Ray provided some helpful insight within his comments on that linked post, specifically in providing the below guidance to: 

 

Log into https://zoom.us/profile > click Edit near your profile info> then click on your profile image > select the "Delete" button.

 

Please let me know if this helps resolve your issue - thanks!

Alexis

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