State government schools in my area typically cannot connect to my Zoom meetings because they advise Zoom is not authorised on their network.  The Chief Information Security Officer for the government advised that, "The department supports meetings hosted externally to the department, however, the host must be Australian-based and using the Australia Zoom cluster services, as a paid Zoom customer."

I am an Australian user paying for the Zoom service, however I'm unsure what is meant by "using the Australia Zoom cluster services".  What does that mean? How do I know if I'm using that service or not?

Thanks folks

Hi,

I'm trying to configure a specific recurrent meeting with a different setting for screen sharing from default setting of my account.

Is this possible?

I would like by default to allow only host to share screen. This is setting is set in my account meeting configuration. But in a concrete recurrent meeting, I want to allow that any user can share the screen, even If I am not inside the meeting to change this setting.

As far as I see, this is not possible, but maybe I'm missing some way to do it.

Thanks.

Hi, 

We use a group work email account to log into Zoom as it is used by various teams, however when our CEO uses it he wants to use the transcript facility but these notes would need to go to his individual email as it's not appropriate for anyone else to see, does any one know if that is possible?

Thanks 

Hi Everyone,

This doesn't happen every time, but it has happened 3 or 4 times where I start a meeting as the Host and the couple comes in and we are in different 'rooms'. I have only sent them one link for our scheduled meeting so they can join me.

I called the couple by phone, and they said it showed that I was involved in another meeting.... WHAT???? I am in their meeting.  So I exited the meeting and then went to their link (the one I emailed them) and entered the meeting that way.  This has happened in the past but not for a year or more.  Is this a program glitch?  I talked to a friend who uses zoom for her business as well and she has had the same experience.  I feel baffled by this.

I hold regular Zoom meetings and record them. I've checked the settings and the recordings are set to Full HD (1080P). I have a very good wired internet connection but on occasion have noticed the recording drops back in quality to 720P and was wondering if this happens because one of the other participants has a poor internet connection?

Thanks in advance for any feedback

When I share the screen, the screen I shared is always overexposure, which is abnormal and hard to see, once I move my mouse or slide down the page I am sharing. But if I don't slide up/down the page I am sharing (don't move the mouse) for three to ten seconds, the screen I shared became normal. I don't know why and it seems no one had similar questions.

Looking forward to any potential solutions. Thanks in advance!

When I share my screen with Zoom 5.17.10/5.17.11 on MacOS, shortly after screen share starts, my screen freezes.

I have a Macbook Pro with MacOS Sonoma 14.4, connected to a DisplayLink dock with two 4k monitors.

The Macbook is in clamshell mode when this happens and the only way to unfreeze the screens is to unplug the DisplayLink dock. The Macbook screen when opened is not frozen.

This issue started with Zoom version 5.17.10/5.17.11.

Has anyone else seen this issue?

I created a zoom meeting using the Windows desktop app.  I copied the meeting link and posted into a LinkedIn post.  I opened the meeting from the desktop app.  People joining the meeting opened the link from the link posted on Linkedin.  No one joined the meeting I opened from windows. One person went to the web and entered the meeting id & password.  Question:  if the link is the same, I should be able to open from windows and have people join from the web or directly from the linkedin link.  Is that right?  If yes, it didn't happen.  Please provide some insight.