Prerequisites for enabling and creating audio transcripts for Zoom cloud recordings

• A Pro, Business, Education, or Enterprise account with cloud recording enabled

   

  I have a pro account, I've recorded on cloud, and I can't see the option to generate audio transcript?

  I want to send across to a hard of hearing client, and captions are needed or audio transcript.

I have several Facebook pages that I go live from zoom. One of my Facebook pages is not listed as an option to stream live to it.  It has been an option for several years now but today it is not there. 

Also I tried to stream live to YouTube and I keep getting the message, the user is not enable for live stream. I would like some assistance for both of these issues. 

Hi there, I held an event that required registration. I used several custom questions as part of that registration. I would now like to download a list of those who actually attended, that includes the data from the custom questions that they entered as part of their registration. I can't find a way to do this. The standard Participants report is only a list of names and email addresses, no option for including custom questions populated as part of their registration. Can you help?

Hi! I'm totally confused with all I've read on website and in community. I don't get the difference between conferences, meetings, events, sessions, etc, as well as licenced users/premium accounts💀.

My goal is just to be able to host 2 conferences at once from different computers - my friend and I are both teachers and want to host overlapping meetings with no time or attendees limit.

What's our cheapest and easiest option? The business plan or?

Thanks in advance!

I created the zoom link and send to Shang Hai Colleagues, but started the meeting after 30 mins, it disconnect automatically. And i tried to create the new zoom link, the ShangHai's colleagues cannot connect again.

But is normal when i use the zoom with other country colleagues.

I am using the Pro Plan. Is there any advice? 

Hi there! I'm not sure if anyone else has had this issue but I integrated Zoom and my Google calendar, and created many events with no issue. However, when I went to edit one of my recurring events it created a new one everyday and sent invites to everyone automatically. Even after I deleted this meeting in the Meeting portal in Zoom, the meeting still shows up for everyday on my Google calendar. I tried deleting directly from my Google calendar but I have to do it individually and it won't allow me to delete the event all at once. It's incredibly annoying and seems like a huge glitch in the integration feature. 

I tried contacting Google support but haven't received an answer. Also since Zoom caused the events to show up on my calendar everyday, I would think this under Zoom's jurisdiction. It's incredibly annoying because I've tried escalating this to Zoom support but my account doesn't allow for me to receive live chat support or phone support.