Hi all,

My desktop client (Win 11 machine) lost my personal contacts and the sync to gmail address book.

I have re-created the contacts two days ago, they were visible in 'my contacts', but they have disappeared again.

Any pointers as to what's needed in order to keep them in the app?

I belong to a group that has a recurring weekly meeting, of which I have been the moderator for about 3 months. I always start  Zoom, hit Switch Account and login with the Group's credentials. I always see a link  for a Personal Meeting  ( I believe this is associated with our group's first moderator,, along with our Group's recurring meeting link.

This Saturday, when I logged in, our recurring meeting was missing. I was perplexed, staring at the screen, when suddenly that link appeared.

My question is simply--how can this happen? Does it mean that someone who knows  the  Group's credentials was logged on before me, and when she logged off, that link appeared for me? Or am I just assuming someone else was in there? Is there another explanation? Is my scenario even plausible? I thank you in advance for an answe to what might seem like a really stupid question  to a lot of you. Please understand, there are a lot of anonymity issues surrounding my Group, and I am very concerned about what happened.

Thank you!

Hi everyone,

I've got a question.

I've got my main domain for g-suite. My brand name has changed so I've added an email alias and it's set as default in my gmail account. It works perfectly for sending emails. However when I send out an invite via zoom, it still shows my ''old'' domain. I've tried to change it in Zoom settings > Only show default email when sending email invites. So it still doesn't work.


Maybe I need to change something with users? I don't know because with users it still shows my old email address. 

Thanks in advance! 

It would be nice if the settings page for video camera would allow the user to set the camera zoom-in/zoom-in setting. For example, I may want my camera to be zoomed in more. Also, although the video camera zoom is fine during setup with my green screen, it automatically changes during a meeting and zooms out to maximum width view. This shows background items beyond the left and right borders of my green screen. There appears to be no way to control it to make it zoom in.

Hi all -

I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.

How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time. 

Thanks!

We have a user reporting that when entering a meeting with another user via ipad ios Zoom client, when screensharing they are reporting they are not having access to the Annotate and request control button. 

To specify they see this issue when the person they are meeting with that is. They use a PC, HP specifically. 

We have a test meeting where they met w/ support to test this out and they provided screenshot of this function not working. 

Apparently it is by design that when an iPad is joining a Zoom meeting and does a screen share, the Annotation option is not there. 

As of now we only have the following workaround for this: 

• User can join via Mac client and then use the Advanced sharing option to share via Airplay —> iPad. This way the annotation option will appear.

Users is not satisfied with workaround, is there any time line of when a fix or patch of this would be developed?

Hello, ⏰

I noticed yesterday that the Zoom Timer App is now rectangular...😳

Is there still a way to keep access to the beautiful round timer that was there before?

we can still see  it on this Zoom Support page:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068677

if so, how  do I access the round version of the timer please?

Did I miss a setting?

When did this change happen?

I am on mac Ventura, on a M1 MBP

but it is the same on a Window computer. that I just tested with.

Also My Zoom is up to date with the 6.3.6 (47101) version as of this January 22nd 2025

Thanks! 😃

Here are 2 pictures showing the change from Round to Rectangle Zoom timer App.

Thank you for your help! 😃
ROUND ZOOM TIMERRECTANGULAR ZOOM TIMER

I am a non licensed User in an account with a Pro license. The Account Owner has a Pro license and the Account Owner has 7 Users in the Account, all non licensed.  Three of these Users (including me) have the Account Owner Host key so that one of us can start our monthly Zoom meeting when the Account Owner can't attend. 

The account was set up in 2020 by myself. I set up a recurring, no-specific-time meeting which has been used since I set it up in 2020. I don't recall exactly when Zoom rolled out expanded chat options but at the time I set up this Meeting, I enabled the account setting which allowed the chat to be saved to the Host's local computer and the Host would email the chat out to our guild members. 

Later, when other chat options rolled out, I enabled those advanced chat settings in the Account Owner Meetings tab and the Account Management Settings- Meeting Tab. Both were enabled the same way. In other words they are enabled to allow "everyone and directly" to participate in meeting chats and save chats.

A few weeks ago we had a new Participant and she could not save the chat during a meeting. That's when some other Participants said they they couldn't save the chat anymore either. For some reason they did not have the "save chat" option in the chat's elepsis menu (...). (They all can participate in the meeting chat and they all can see the elepsis in the chat menu.)

So I am wondering why some of them cannot save the meeting chat. Is it because we are starting meetings now with a Host Key? Is it because we are allowing Participants to now join meetings even when they do no have a Zoom account? Is it because we allow Participants to join with a browser now instead of requiring a Zoom Desktop Client or Zoom Mobile App? Does the ability for the Participant to save the meeting chat depend on what device the Host or the Participant is using, or what version of the Zoom client is being used?

I saw a post somewhere that said the when scheduling the meeting, there was an option during the meeting scheduleding process that has a checkbox to allow Participants to download the chat. However I do not see that as an option when I click on the Edit button for our recurring Meeting. I really don't want to have to recreate a new meeting as our elderly guild members struggle with change. 

I've spent 2 days searching for clues as to why some Participants have the ability to save the Chat and other Participants don't. Ironically one of the Participants who doesn't have the option to save the Chat is a User in the Owner Account. She can save it when she is using the Host Key but can't save it when she joins as a Participant. 

I didn't attend last months meeting so I am getting this information second hand. Our next meeting is in a week. I plan to join the meeting this time without signing into Zoom to test out what a Participant sees when they are not signed in. Then leave the meeting and rejoin with the Zoom Client after signing in.

Meanwhile, if anyone has any other ideas for me, I will pass them along to our members at the next meeting.