camera shows white screen
I am using windows 10 on a desktop, zoom Version: 5.15.7 (20303). my camera shows a white screen (see below). i use zoom every day, and it has been happening every day. sometimes it resolves itself after some time, other times not at all. i have been using zoom since 2019 on multiple devices and haven't had this problem until this past month when i moved into a new apartment. i am still using the same computer, webcam, etc, i've had since 2021, so it's definitely not the hardware. previously, when this question has been posted on the zoom community forum, there hasn't been a solution. please assist. thanks
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