Waiting room turned off in profile but participants are being put in a waiting room. Why?
In my online Zoom account, under settings, I have "Waiting Room" turned off. However, when I set up a meeting (it doesn't matter if it is a scheduled meeting or a "start meeting" where I then send an invite link to people) people are put in a waiting room. We're just trying out zoom for a new business, so apparently, I don't have access to either phone or chat support, so I'm hoping this community can help. Thoughts on how to fix this? Success is simply that when people join a meeting, they get right in without having to wait in a room and be admitted, regardless of if it is a scheduled meeting or a start now-type meeting. Thanks for any help.
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