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Missing First Recording after Recording Twice in Zoom Call

borderlines
Newcomer
Newcomer

Hi, 

 

I recorded two segments of a Zoom meeting today. I hit record. Hit stop, and then five minutes later hit record again. 

 

In the Zoom cloud the second recording appears but the first recording does not. 

 

Is there a way to retrieve the first recording? 

 

Thanks!

1 ACCEPTED SOLUTION

MGSR
Moderator
Moderator

Hello @borderlines 

Welcome to the Zoom Community! We're glad to see you here!
You may check out this article to help with your missing cloud recording.

Mark (he/him/his)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Moderator
Moderator

Hello @borderlines 

Welcome to the Zoom Community! We're glad to see you here!
You may check out this article to help with your missing cloud recording.

Mark (he/him/his)
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Moderator
Moderator

Hi @borderlines 

Did you see my previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

MGSR
Moderator
Moderator

Hi @borderlines 

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!