Hi - I want to complain about my Zoom experience last week, July 2. I scheduled a meeting but I was having problems getting on my laptop and I have been locked out of my work iPhone. So I logged into my Zoom account via my personal Samsung phone. The problem is that Zoom wanted to send a confirmation email to Lotus Notes which I could not access as I am locked out of my iPhone and I could not get onto my laptop. So I missed an international Zoom meeting scheduled by me as Zoom is not flexible enough to send a confirmation text message to my Samsung phone allowing me access to my Zoom account! This ridgidness by Zoom is enfuriating. I consulted your support personnel and they were unable to grasp what I was trying to do. One help desk person wanted to connect me to Apple but before doing that I had to pay a fee!! This is not what I requested. I requested to access my Zoom account via my Samsung which should've sufficed and/or a text message should've been sent to my Samsung phone guaranteeing my access to my Zoom account. This issue needs to be changed by Zoom so customers have access to their Zoom account from any device they use.

Just curious, is there a way to only share computer audio to a breakout room, or do I have to share screen and audio if there's something I want participants to hear?

Don't really have a use case scenario, more for documentation purposes?

Thanks!

When trying to launch a zoom meeting, I am getting the error "Unable to launch video meeting. When possible, please restart your computer and try again." 

This started happening within the last week. I am using a Lenovo IdeaPad 3 with Windows 11 and the latest version of zoom. 

I've tried restarting, uninstalling/reinstalling with clean zoom, downgrading to a previous version, and made sure all the permissions are correct, but the error has persisted. Any advice is welcome. 

After a recent software update, I noticed the Record button on the bottom of the meeting window was no longer present, and was instead relocated into the "..." portion of the control bar. It (and others) were replaced by several buttons for features I never use. Having the record button in plain sight is very helpful to remind me to record the session. I spent over an hour trying to find a way to rectify this, but to no avail. Is there a way to reconfigure the layout of these buttons? It's a little clunky to have controls for unused functions prominently visible while common controls are hidden in a submenu.

I'm an Admin of a Pro account.

I have tried following the instructions in the Designate an Alternative Host page https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027 but there is no option for adding an alternative host at the bottom of the (old version) Advanced Options or (new version) More Options > Advanced, it just ends with the option for specific country restrictions.

In typing this up I've found it does work in Win/Chrome browser view, so I do have the appropriate permissions/account settings, but I'm not able to use the Windows app to do this.

I am in a remote environment with a laptop docked at home office. To use my local webcam i log in to zoom on my personal PC. Then connect to RA. Zoom follows me to my RA screens unless it gets minimized then it stays on my local screen and i have to minimize my RA screen to see the zoom screen. What am i missing? How can i get the zoom screen to stop being minimized to my local desktop and stay on my RA screen?

I have confirmed that I have a team member set up as an Admin Zoom Account and her calls are recording in her account, but it's not uploading to the cloud account for admin to be able to review for QA purposes. I have confirmed the Account settings are set to "Record to Cloud", she has confirmed that she sees the "Record" icon when meetings are starting, and I have confirmed her Calendly meetings are scheduling to her Zoom account. What am I missing that could be the reason for her meetings not recording to the cloud? I am able to see everyone else's cloud recordings on our team, but hers.

I have a user who is delegate for 3 people.  They have full Outlook calendar delegate status for all 3 and Zoom delegate status as well.  The user is running on a Mac with the latest OS (14.5)  and latest Outlook (16.86.3) installed as well as the latest Zoom client (6.1.1).  Two of the people they are a delegate for also use Macs.  The third person is using a Windows 11 computer.  

When the delegate creates a Zoom meeting on the calendar of either of the Mac users the meeting is created in the calendar owner's zoom account and shows up in their list of meetings.    For example "Mac user is inviting you to a meeting", not "Delegate is inviting you..."

When the delegate creates a Zoom meeting on the calendar of the Windows user it shows up as being created by the delegate, not the calendar owner.  If they click on Settings before they create the meeting and choose the PC user it works the same way as the Mac users. 

We've tried switching between "old" and "new" Outlook but get the same results.  Is there a change we can make so that Zoom meetings created on the PC users calendar by their delegate are created in their account without the additional steps of opening settings each time and selecting that user first?

I recorded a Zoom meeting, but when the prompt came "where do you want to save the converted file?" I clicked on the wrong location. The file could not be saved there. But I couldn't get a chance to pick something else. As far as I can tell, the recording vanished. Is it really gone? Is there any way I can get it back?

To be clear, I did not delete the file, and it is not in my recycle bin. I simply did not say where I wanted it saved.