This issue started week of April 29, 2024. A few participants in a meeting cannot go to breakout rooms. They go, but then are quickly sent back to the main room without having clicked on anything. This has happened to different people, on different accounts. We have tried assigning them to a different room, we have had them log out and log back in. Zoom has been VERY UNHELPFUL saying only that it is because participants have a poor internet connection. These participants have been in the meeting without other issues for a total of 29 hours (over 10 days). It is causing a lot of problems for our training participants. Anyone have any answers? THANKS!

We recently had an issue where over 70 people registered for a meeting. Around half of them got into the meeting fine from the link in the registration email. The other half got sent into an eternal registration loop (they would click the join meeting link, which would send them back to the registration page, where they would register, and then they would receive the join meeting link again, sending them back to the registration page, rinse, repeat). Most ended up giving up on joining the meeting. Has anyone had this issue before?

Any ideas on what happened and how we could prevent it from happening in the future?

I am currently building an app to Embed Meeting SDK into our web app.

We've tested this app in development mode; without needing to add an app, which we do not require, and everything worked fine.

However for production, the same test failed. Reading through some support discussions, it seems we have to submit an app before the production credentials are ready to be used. In our case, we do not want to submit an app to the marketplace because our intention is to embed the zoom sdk into our app. 

Is there a way for us to use the prod credentials without submitting an app or even having some sort of private app. 

Thanks,

Sam

When I export the .ics file for the Outlook version, a time of 10 minutes is suggested. I would like to change it to 15, as it is in the exported file for Google Calendar(see attached screenshot), for example. In Outlook, I already have this time set to 15 minutes(see attached screenshot), in the Zoom Desktop client I set the Remind me 15 minutes before my upcoming meeting option to 15 minutes, but ... .ics suggests 10 minutes (see attached screenshot). Where can I change this value? Thank you.

Hi,  Can I have a meeting where there are participants and observers?  The participants can interact and ask questions and the observers are able to only watch.  Would I be able to have them register for the meeting and separate participants vs observers.

Thanks for your help

When I’m attending a zoom meeting on my Mac, I usually do it in full screen. During the meeting, sometimes I switch temporarily to another app. But when I return to Zoom, Zoom is on the ‘Zoom’ window rather than the ‘Zoom Meeting’ window which is where the meeting is taking place. I know I can pull down the Window drop-down menu and choose ‘Zoom Meeting’ to go there, but is there a way to avoid this problem?

If I’m not in full screen it works fine; when I return from another app it correctly returns to ‘Zoom meeting’. Thanks.