Hi,

I wonder if anyone can help. When I'm in a meeting everything is being audio-described to me out loud (chat messages, people arriving and leaving etc) which I think means my 'screen reader' settings are on and I don't want them to be.

However, when I'm trying to find how to turn them off it seems to be in the 'accessibility' tab. I can't find one of these, and my settings menu on zoom open in my browser looks different to the examples I've seen online, with no accessibility tab.

I've tried to download the latest version thinking I may be working off an old version but the hasn't helped. I'm using a MacBook and opening zoom through safari. 

Any ideas on how I might find the accessibility tab and stop the audio description?!

Many thanks

I have a licensed account. But when I was on a Zoom session, it timed out after 40 minutes. When I looked at my profile, the name was "Zoom User" instead of my name with an e-mail address I've never seen before. I had to log out and log back into my profile using my e-mail address. What was this temporary profile named "Zoom User"?

I have a licensed account, however, licensed features are not enabled in Zoom meetings. For example, I have streaming enabled, but I don't see the button in the meeting. Same for the AI companion, the respective buttons do not appear for some reason in my meeting room.

Anyone else facing this today? I need to stream a meeting soon and this functionality just broke for me.

It has come to our attention that our clients are receiving the same Zoom ID for their calls, leading to cross-connections and potential confusion during meetings. This situation is impacting the smooth flow of communication and jeopardizing the integrity of our client interactions.

Given the urgency of this matter, I kindly request your immediate assistance in resolving this issue. If possible?

Hey,

I'm trying to figure out what I need to have Zoom connected to my smart TV, I have a webcam and I want to know what mini PC I need, i need something not expensive. Would HP EliteDesk 800 G2 Mini Core i5-6500T 256GB SSD 16GB RAM Windows 11 Pro work with Zoom? 

Zoom crashed as I was taking an exam and recording the video to submit. I have the video, but it shows my screen frozen in the middle. Is there any way to get the full video or at least prove that it crashed so my professor doesn't think I was cheating?