I have two recurrring meetings that I carefully setup that are no where to be found in the list if upcoming meetings AND they are not listed in past meetings. Every Tues at 10am PST for the last 6 weeks there is an impotant meeting.  All the history, as well as the tomorrows meeting are gone.

If I click on the zoom meeting link it works. 

The same is also true of recurring meeting I setup for every other Weds. There have been 10 or so of those. They are gone. And no future ones are listed.

They have a definite end date and they are not my personal meeting room.

There is no "recently deleted" to view.

I have the recordings still of the previous meetings, but they are not in the list of meetings.

It appears that no support is possible without paying over $2000 a year for zoom. 

So hopefully someone has a clue here cause I'm don't know what do to.

Change the URLS this late in the game for these meetings would be very hard as they are everywhere.

Thanks,

Brett

Hello everyone!

I have a problem with finding the cloud recording. The meeting was scheduled by another person, but he made me host. Then I wanted to record the meeting and was suggested two options (computer or cloud) and chose Zoom Cloud option. However, my account is Basic Plan, so I don't see this recording in my Zoom portal, even though I was offered this option. I need to find this video since it was my thesis defense that should be posted to the institute. Could you please help me retrieving the recording?

Can anyone advise why we might not have received an email with the recording information for a meeting we held last week?  I've looked in "Recordings", I've looked on my computer and don't see a recording. BUT, I also didn't get a notification with a passcode.  The person who set the meeting up wasn't the one who pressed record. So that seemed odd. I sure hope we just didn't actually record it! Thanks!

Is there a way to disable videos for participants before a meeting starts? I as the host, will not attend these meetings and I don't want to give participants the ability to turn on their video. I am looking to do this before a meeting starts instead of during. I also do not want to delegate a participant as a host to make changes. Is this even possible?