Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom not responding and dropping meeting

About 10 minutes into every Zoom meeting lately my screen freezes, goes gray, and says that Zoom is not responding. Clients can hear me, but after 5 minutes of that Zoom drops me off the call and automatically puts me back in the call. Nothing happen... Show more

About 10 minutes into every Zoom meeting lately my screen freezes, goes gray, and says that Zoom is not responding.  Clients can hear me, but after 5 minutes of that Zoom drops me off the call and automatically puts me back in the call.  Nothing happens to the client except that they are talking and I miss part of the conversation.  This normally wouldn't be a problem except that I am a coach and it's critical to my business that I listen carefully to the entire conversation, not just pieces of it.  How can I stop this from happening?


Show less

Resolved! Video size - meeting room

Hi all, 


Do you know if there is any way to upload a video larger than 30MB in a Meeting waiting room?
I tried to compress the video that I want to use but the quality is now very bad. Would love to find a workaround this.

 

Best

Augustin

reply-icon Latest Reply - 

zoom workplace on iPad

The iPad version of Zoom does not have a volume setting within Zoom, what do you do?With the ability to connect an external camera, the volume seems to be dependent on Ringer.Even if the volume of the iPad is set to maximum before starting Zoom, Low ... Show more

The iPad version of Zoom does not have a volume setting within Zoom, what do you do?
With the ability to connect an external camera, the volume seems to be dependent on Ringer.
Even if the volume of the iPad is set to maximum before starting Zoom, Low Power Mode and focus mode are deactivated, and in addition, the volume is set to maximum after starting Zoom, there are times when the other party's voice cannot be heard.
Has anyone else experienced the same phenomenon?


Show less

Post-Call Surveys

We have a very complex flow design that attempts to limit hold times by automatically triggering a rollover to our answering service if our internal agents are not available. We are attempting to figure out the best way to notify callers that they wi... Show more

We have a very complex flow design that attempts to limit hold times by automatically triggering a rollover to our answering service if our internal agents are not available. We are attempting to figure out the best way to notify callers that they will receive a post-call survey without having our agents be the one to notify them. The main issue we're trying to address is that based on how post-call surveys are initiated, there are many endpoints within our flows where an caller may not reach the queue with the post-call survey. These are the options that I've currently identified with our associated concerns. Would be interested to hear if anyone has a similarly complex set-up and how you've built in post-call surveys. 

  • "send media" - survey notification is provided as part of the flow.
    • ISSUE: Entering the flow does not mean that an individual will connect with an agent (rollover calls) and if we tell a caller they will get a survey and they don't this could cause confusion.
  • "Queue interruption" - messages can be communicated to the caller using the interruption function so when attempting to connect to an agent in the queue, they would hear the message.
    • ISSUES: An agent may answer the call prior to the message finishing. Callers could still rollover and would not reach the survey possibly leading to confusion.

Show less

Resolved! really crappy video zoom recording. arrgh!

We have a very important event coming up, I would like to record it to our icloud account but just a few days ago-although my iphone was on 4K, when we went back to produce the program, the video was just about the worst I have ever seen it--- compar... Show more

We have a very important event coming up, I would like to record it to our icloud account but just a few days ago-although my iphone was on 4K, when we went back to produce the program, the video was just about the worst I have ever seen it--- compared to ANY  time EVER I've ever recorded something. What are other organizations doing to try to improve quality? I was shocked to see the product. I've tried to get help for our account, but a bot is there to not connect me. When I'm frustrated and disappointed, the bots turn me into someone who isn't rational!

thank you for any help ahead of time...


Show less

reply-icon Latest Reply - 

Resolved! How do I become a meeting host?

I can't find any information on the Zoom site about how to become a meeting host and schedule a meeting. Can anyone help?

reply-icon Latest Reply - 

Recording Simultaneous Participant Screen Share and Webcams

Is there a way to record to the cloud mutiple simultaneous participant screen shares along with their webcam? Ideally, I would like to record the "All Screens Mode" with multiple participants but this is not currently possible. Does anyone from Zoom ... Show more

Is there a way to record to the cloud mutiple simultaneous participant screen shares along with their webcam?

 

Ideally, I would like to record the "All Screens Mode" with multiple participants but this is not currently possible. Does anyone from Zoom know if there are there plans to add this as a feature in the future?

 

Thank you,

Kathy


Show less

My history recordings are missing.

Dear community and support,

 

I'm a licensed account. In my tanent, we found many many recordings were missing.

In recordings menu, I can see only records of today.

Are there any crash on zoom system?

 

Thanks

DoubleA PLC

Settings "Locked by admin", but I am the Owner

Hey there,

 

I'm not able to change settings like Meeting Passcode or Personal Meeting ID Passcode because they are "Locked by admin", but I am the account owner. There are no other users on my account.

 

How can this be fixed?

 

Thanks

reply-icon Latest Reply - 

Facebook livestream transmission

Hi, I have been with zoom several years, sharing my meetings on livestream to facebook. But since 1 month ago there´s no option to make the livestream on groups, just on personal profile and facebook pages.It's there another upgrade that I need to ma... Show more

Hi, I have been with zoom several years, sharing my meetings on livestream to facebook. But since 1 month ago there´s no option to make the livestream on groups, just on personal profile and facebook pages.
It's there another upgrade that I need to make, or what happened?


Show less