OFten, the audio does not pick up certain sounds that my student is conveying to me.  and not only certain sounds, but ones that are at the beginning of the word they are providing to me.  It seems to happen with them wearing headphones and when not.  Suggestions for how to adjust things so that I can hear them completely.  This would also go the other way as well....them hearing me clearly.

I don't get video.  It's just a black box with the persons name, but everyone else can see the participant.  I can hear them but can't see them.  And it's not muted because everyone else can see the person.  Has happened three times lately. I have been the only one in meeting with the problem.

パソコンを買い替えたところ、音声が、本体からの出力の場合はスピーカーから聞こえますが、ヘッドフォンに切り替えると聞こえなくなりました。

スピーカーのテストをしますと、瞬間大音量で音が出た後、音量が下がり、ほんのかすかに聞こえますが、ほとんど聞きとれません。他の設定でも同様です。音が出ているのは確かです。

パソコンのメーカーに問い合わせたところ、Zoomのソフトの問題だと言われてしまいました。

ただYouTubeは正常に音が出ますが、Zoomを立ち上げますと、YouTubeの音声が出なくなってしまう現象も起きています。

パソコンはACER SFA16-41-A76Z/K

解決方法があったら教えてもらえませんか？

どうぞよろしくお願いいたします。

Hello, I am working on a doctoral paper and I am including interviews for my research.

I will need the transcription of the interviews to analyze after the interviews. I was going to use otter.io to transcribe during the interviews but I thought I'd see if Zoom offered full transcripts. I saw that I can record to the clould and I turned that on in my account but I wanted to practice with myself recording before I took it live with my interviewees. 

1) Can I schedule a Zoom call and practice on my own before my interviews? I want to see what the transcription looks like.

2) Where do the recordings go and where do I retrieve them from the cloud?

I have the Zoom One Pro version and live support is not available for me.

Thank you!

Recently, I recorded a Zoom meeting with 7 participants. A few days later, I went to retrieve it, and it had three (3) recordings, each 12 seconds long, with the name of the meeting, the correct date, etc. The meeting was 1 and 1/2 hours long.  I was hoping to summarize that particular meeting,  but now I cannot. This has never happened before when I had one-on-one meetings. 

I have previous recordings, on my C drive, but again, not these. I did not have the cloud for recordings.

Thanks, CJ