Zoom hangs up when joining meetings.
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2024-07-17 11:00 AM
I have a Zoom account. I recently bought a new PC. I installed Zoom. When I try to join a meeting from an external invitation on my calendar, the program attempts to open a meeting but doesn't connect. It hangs up with the infinite swirling circle turning. I can join meetings through a browser using the the Meeting ID so I'm not dead in the water but there is something profoundly wrong with the configuration.
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2024-07-17 11:31 AM
@joetherob - Are you seeing any other messages or windows when it fails? I am not sure what could be going on since the Zoom links should effectively open the browser, enter the URL and start the meeting in the client. Unless you changed the default client that it is using to open the meetings, nothing should be different on the new machine.
Here is an article on capturing logs. I think your best option is to capture logs from the start meeting process, then submit them with a support ticket so that someone can find the error that is keeping the meetings from starting.