Hello, 

My computer for work has been recently taken to service and I got another one to temporarily replace my computer.

I had a few important business meetings recorded on my computer.

I badly need these recordings, but when I try to access them on my account the pop-up "This meeting was recorded on a different computer" is shown and the recording is not available.

I am terrified because I though the recordings are stored in a cloud online. 

Please let me know if there is any way I can access them while my computer is being repaired.

Thank you

Ola

Not sure if this is the right board to report this issue - I recently upgraded my zoom from 5.12.9.367 to 5.15.3.4839 on my Ubuntu 22.04 Linux, and found that the new version of zoom keeps on using 100% CPU even during idle. After I reverted the version back to 5.12, this behavior disappeared.

My Linux kernel is 5.15.0-76-generic, with NVIDIA rtx 2060 GPU, driver version 525.125.06.

I integrated Learn Worlds with Zoom. In Learn Worlds we created a recurring meeting to start at 11 am. When I login into Zoom, it shows the recurring meeting to start at 3pm, not 11 am. How can this be fixed so they sync properly to reflect the correct meeting start time?

I have a business trading stocks and i join a meeting daily called IBD Live hosted by Investors Business Daily. I don't need a paying account to listen, but because the meeting is so important to my success, I signed up for a ZOOM account on 5/9/24 and paid $169.89 (including tax). I still can not access Investors Business Daily's "IBD LIVE" meeting, and this is day #8 that I've missed this meeting. WHO CAN HELP ME AT ZOOM ??

I spoke with Investors Business Daily and they advised it's a ZOOM issue.  Zoom is unwilling to assist despite my having signed up for a paying account, which I haven't needed for the past 2.5 years I've been attending these meetings.  Any suggestions since ZOOM refuses to assist>

Thanks,  Sandy Shaw aka user name: sailtrade33

Hi, I am in a dire situation....am about to head off to internet free land for a week first thing tomorrow morning. When I am gone I need to get a substitute to teach a class online for me. This person has used my log in details before to teach for me (I'm on Pro plan, with myself as the only user). This has worked fine - as I was on wifi and I would get a message on my phone to confirm his log in. So no problem!

But this time I will be away from wifi. What I thought that I would do was edit the email address on the account for the week - put his email address on the account instead of mine. I assumed that would be no problem. However, when I go to edit the email and input his email address I get a message that that email address is already taken and can proceed no further.

Then I thought I would upgrade and add him as a user for the week. But it is not at all clear to me how much this will cost, and if I would have to pay for him for a year. I literally only need him to use my zoom account for one hour! 

Completely stressed about this, and would be so grateful for any advice asap! Thank you!

I've reinstalled multiple times, checked all permissions to on, firewall is off, I downloaded the newest M1 version of Zoom. If I try to join a meeting or try to sign in it says "cannot connect check network".  My internet is working perfectly. 

Any ideas how to fix this?