Resolved! CAN'T UPDATE ZOOM
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote nowZoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
I am running Version: 5.17.11 (31580). I used to be able to go to MORE and SAVE the chat manually. Now there is NO LONGER a SAVE under MORE. What happenned? I would also like to have an AUTO-SAVE the chat for me, the client. Also, I want to add comments to the CHAT stream without it being sent anywhere in order to add my own explanation of what the HOST is putting in the CHAT.
Show less
Hi! I use zoom for my language class online. A great feature was that I could keep the chat open on the side, which the teacher uses to write sentences down, while also still seeing the face of the teacher. Now, with the latest update (version 6.1.0), I can no longer keep the chat on the side. Instead, the chat window opens in front of everyone’s faces, blocking their view. I have to dismiss the chat in order to see the teacher and my classmates. I am really not happy with this update. Also, when I use stage manager, if the presenter is sharing their screen, at any window size that isn’t full screen, it hides the view of the group/teacher. I also can not choose to manually zoom in to see the content on the screen anymore if the text is tiny. It really feels like the latest update has bricked a lot of the experience for iPad users, and I am wondering if others feel the same. I would like these features that were native in the old version to be restored so that Zoom can remain an excellent teaching tool.
Show less
I have recurring meetings set up to record to the cloud. That is working well, but it is always recording the active speaker view and that is not always the prettiest. Could someone tell me how to change to gallery view on these meetings that are automatically recorded to cloud?
Show less
Hi,
I really hope someone can help me!
I have been having audio problems on zoom, although I use maximum volume the audio is still really quiet.
Having tried what I feel is everything suggested I upgraded to the latest version of zoom 'Zoom Workplace' and it is worse! The audio is now clipped and I can hear nothing clearly. Zoom participants can hear me fine.
I'd be really grateful for some help. Thank you.
Show less
This morning, I updated to V6.1.6 (on Windows machine running current version of Windows). After about 20 minutes, Zoom started continuously restarting with an uptime of around 30 seconds. Switched the host to another machine connected to the same router but not updated, and the connection was stable, with no latency during a 10 minute conversation. While the restarts were happening, other participants on machines that had not been updated continued as normal.
After that meeting, I started the client to do some testing, noticed that both the Join and Share buttons were greyed out. Another other reports of issues with this upgrade, please? Restarting Windows to see if there is anything there that might be causing this.
Show less
Is it possible to keep the gallery "fixed" on the screen so all participants can see each other? Sometimes, it disappears behind documents, etc. I've tried lengthening and widening it but want it to remain fixed. Thanks.
Has anyone else noticed that your screen is blinking or blipping in and out during meetings? It seems to keep happening while I'm on screen. I have updated to the most recent version of Zoom. What happens is my screen freezes for a second, then the screen disappears and reappears, like it's lagging somehow.
If anyone has ideas or a solution, I would appreciate it.
Show less
My Zoom video shows me upside down. The background image is correct but not the "front" of the background. Which displays an upside down image. See screenshot below. And Yes, I have checked the camera. It works fine. It is definitely is Zoom. Done a search on this community site and found nothing. There is nothing wrong with the camera. As it works in all other applications, but not in Zoom. I can temporarily remedy this by turning off the video - and just show a still of me. But I host tons of Zoom meetings and it would be great to solve this! THANKS!
Show less
I have noticed that invitations to scheduled meetings in Buenos Aires often include a reference to "Georgetown." For example, the meeting invitation displays: Not only do Georgetown and Buenos Aires not share the same time zone, but Georgetown is also not a common reference point in Latin America. This reference leads to confusion as many people wonder what Georgetown means after Buenos Aires. This issue has been persistent for many years, as I have frequently noticed that invitations scheduled in Buenos Aires include this reference to Georgetown.
"Time: Jul 31, 2024 10:00 AM Buenos Aires, Georgetown."
Show less