So I was sent an email with a link to a cloud recording from the task force committee meeting that I am a part of. However, when I click on the link it will open the webpage but tells me you cannot view this recording, no access. There is a passcode in the email but I have found no where to enter said code. Anyone have any ideas???? Thanks

We use GHL as our backend. My boss sometimes gets caught up, and her meetings carry over, so they started this Zoom account for me. When I try to take her next scheduled meeting (if she is on one already), it gives me the option of joining the meeting, but it will kick her out of the meeting she is in. Why does it do that? Can you enter the meeting as an Admin (me) and take her other meetings without it booting her from the one shes in? It seems like my account is somehow connected to what she's doing. I figured she could control the meeting she's doing, then I would be able to take any overflow, but at this point right now, it just pops up telling me I'm in a meeting (which I'm not), and then if I hit  close meeting, it closes hers and puts me into the meeting. What are we doing wrong? is it a GHL problem?

Can you please advise?

I have set the Facebook closed group when I  set the meeting. But when I enter the meeting and click going Facebook Live it does not give me the possibility to check Facebook closed group, but only Facebook page. But this is not working for me. Can you please advise what to do to start livestreaming in my Facebook closed group?

I have enabled automatic recordings on my account. However, whenever I start my meetings, they do not automatically record. I primarily use personal meetings instead of scheduled meetings.

Could you please assist me with resolving this issue?

Thank you for your help.

hello everyone! Can anyone help me solve the audio/video delay problem properly? I am using, as a setting, the original music (the one recommended for musicians) but still the video comes before the audio even if I do a one to one meeting. Teaching dance you understand that it is not acceptable that audio arrives later than video...

I add an info that may be of some importance: I use a Mac Book Air

Thanks a lot

Dario

Has anyone else experienced this? 

In a meeting with multiple virtual and in-room attendees and participants, and using the interpretation feature  (English to Spanish).  After a few hours of normal operation, the Main and interpretation audio channel suddenly swapped (so Spanish was hearing English and vice versa) No settings or configurations were changed, it just did it by itself. After about 10-15 minutes it swapped back to normal. This happened multiple times over a 2 day,  all day long meeting

We have a Basic Licence Pro Account at the moment but would like to be able to run concurrent meetings with different hosts.  What is the difference in purchasing additional licences for the Pro Account or upgrading to the Zoom one business licence - will this give me the capability I am wanting?

I am on Windows 11 Home, Dell Inspiron 7506 2n1, wired to an external monitor with built-in speakers. I have been using Zoom successfully with this setup for roughly two years. 

In my last two meetings, one group and the other one-on-one, the audio has dropped out 20 minutes or more into the meeting. Other participants remain able to hear me, however, I cannot hear them. 

I have completed a pretty thorough search online, but have not found a solution. Any help as to how to prevent the audio dropping would be greatly appreciated. Thank you!