Hi, I just concluded a 2 hour meeting recording to my computer (as a co-host). I saw the horizontal bar that shows percentage of completion of "Convert Meeting Recording".

When I got back from lunch, the box disappeared, and I see the Zoom folder in Windows Explorer with:

1) Audio file (67.3kb)

2) Chat

3) Recording image with type .conf (size 1 kb). 

How can I get the .mp4 (audio & video) downloaded, so I can share it with my colleagues?

Thanks, Gerald

I am using zoom on an IPAD

I cannot find anywhere to display meetings that are not recurring.  I know they are they because they are displayed on my IPhone, but where do I change this setting on the ipad.  There are no drop down options on the meetings screen to change settings 

I’ve also sifted through the meetings settings and cannot find anything… 

Please Help! 

Hi, I am not sure if I selected a strange setting but when I am holding a meeting.  I cant see who is on the meeting and they cant see me its like I am waiting for them to join and they are there but I am not aware of it.  This is on desktop client.  Yesterday when this happened, I went in to the web portal and clicked on meeting and it worked.  Does any one know who to correct this so I can just hold meeting on my desktop client.  I know I probably set something that I shouldnt have so if anyone knows where I should go to correct this I would appreciate it so much. 

I want to enable Light Theme but the option is not listed where it should be according to this https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-mobile-app . Immediately under "automatically keep client up to date" (which is ticked) is Reactions: Skin Tone, then "display reactions above toolbar" then that is it.

How do I enable Light Theme ? And please update that guide, as it is providing incorrect info.

Thank you! (Using Windows 10 on laptop).

We have a standing company meeting on our calendars. It includes a Zoom link, but the link is to the personal meeting room of just one of the meeting attendees. If that meeting attendee isn't available for the meeting, the link can't be used. Is it possible to create a meeting link that is shared among users?

I understand that a workaround could be to, in the meeting appointment in Outlook, include links to several meeting rooms so that one could select the link for the meeting room of the person who will be present, but that doesn't seem like a great option.

Meeting stopped at 9:30PM or so.  Received email at 9:40 PM that the recording was available.  The recording is only 13 seconds.  Also, checked in the Reports area and its shows there is video, also checked my Zoom app that shows that there is 2:43 hours video but no video.  How do I access the full video?  Is it a storage issue?

Video quality different when recording alone than with several people

For example, if I'm recording a video course and I'm alone in Zoom, the video quality is fine.
The video quality changes if I have several people in the zoom, then the recording is much worse.

I would like to offer recorded video zooms with several people for sale. However, the video quality is so poor that I can't offer this.

- Paid Zoom subscription
- I record locally
- Check mark for Video=HD => is active
- Apple device,  2-3 year old
- The video display during the meeting is also good.

If I only record myself, the quality is fine.
As soon as I have several people with me, the recorded quality is much worse.

No change to the settings between the two recording variants.

What could be the reason for this?
What can I do?

Thank you for your answers
Best regards
Manuela