I need to rely on Zoom to give my users remote support.  This is accomplished by installing the Zoom business client and using remote control.   

However, from time to time, I find an end-user version of Zoom has been installed as well.    I only discover this in the middle of a session when a UAC prompt pops up: One the user sees but I don't.   The task I wanted to perform with remote support can't be done.

I thought I had purged all of the end-user Zooms but they're beginning to reappear.     The end-user version, is of course installed user by user and so it's the end user I have to cajole into uninstalling it.

Is there a way to just block end-user Zoom on machines that have the Zoom Business Client installed?

When I'm in a Zoom meeting on my Macbook Pro and get a call on my iPhone, the call shows up on my laptop and minimizes my Zoom screen and I don't know how to keep this from happening. I also can't see a way to restore to full screen once the call stops. I looked at Zoom settings to see if I could turn off phone while in meetings, but there was no link for phone. I am using a Macbook Pro, Sonoma 14.5.  Zoom version 5.17.11. Thanks for your help in advance.

We are a 7-night-a-week 12-step meeting. Now that we are public, we are having issues with "bombing." Because we have a different leader every night and the person with the account (me) isn't always at the meeting, how do we allow multiple hosts to manage participants, etc.?

I think there is a problem with the livestreaming feature. 

I am using vMix and when I try to connect vMix with Zoom using the LiveStreaming function it doesn't work.

Generally it appears a popup on Zoom to accept the livestream but not now.

The vMix support said me "There is an Outage at ZOOM, so an issue on their end that we have no control over and you will need to wait until they resolve it."

I am using the last workspace and vMix package (also the last Zoom plugin for vMix). 

Do you know something about this?

hello all,

When i use the Teams meeting in the Zoom room, it connects fine with meeting id and password. But the video qaulity is poor, and the it would lock up within 10 minutes or so. But the audio is good. The video would lock up on both ends of the meeting. I have updated/upgraded the Zoom app but to no success. Zoom escalated support is no assistance as i have send the activity log and pictures. Basically their answer was it was a MS soft issue and would fix it by end of June. Still nothing.

Anyone else seen this issue. Thanks in advance.

Hello there,

Zoom meetings are working for me on my PC and apple phone. However, is not working on either my mac pro or iMac. The iMac I just bought this year. 

When I sign into the desktop app, I get invalid error code -1, it then asks me to join from browser. When I click that I get error 3001. However, I can go to that same meeting and join from phone or PC just fine. 

Can someone assist? 

We have been alerted that numerous devices have been flagged for vulnerable versions of Zoom (5.X), with the majority of them flagging under the key C:\Users\USERNAME\AppData\Roaming\Zoom\bin\Zoom.exe.

I have attempted to update Zoom via Intune's line of business in the System Context and manually via a Kaseya Procedure. Both systems report that the latest version is installed, which is accurate. However, the majority of these key flags seem to be from profiles that reside on the computer and cannot be accessed or deleted.

When I log into an accessible profile, the latest version is installed. I also attempted to uninstall Zoom from that profile and run the CleanZoom scrubber, but to no avail.

Any advice would be appreciated.

Hello,

I have a Zoom Workplace Pro account.

I have added a zoom Basic User with a Role of Member to my account.

I have Waiting Room Options set to "Users not in your account will go in the waiting room".

I start a meeting from my zoom Windows Application and enable the waiting room.

When the zoom Basic User I have added joins from their zoom Windows or Android application, they are placed in the waiting room.

What am I missing here?  From what I have read, it appears this should be working.

Thanks in advance for any assistance.