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When someone else in a meeting shares their screen, my speaker audio starts crackling/popping. I have no other audio issues in meetings. Device specs (ROG Zephyrus G15): Processor AMD Ryzen 9 6900HS with Radeon Graphics 3.30 GHz Windows specs: Edition Windows 11 Home Zoom version: 5.15.5 All drivers are up to date. I was previously having a lot of issues with Windows on my computer (and audio crackling on Zoom all the time, no matter what) so I reset the laptop to factory settings only a month ago. Since then, Zoom is working better, however, the audio crackles/pops when someone in the meeting shares a screen (I'm not sure if it happens if I share my own screen-- I don't think I have done that yet.) It's unbearable.
Installed RAM 16.0 GB (15.2 GB usable)
Device ID EE1D4B42-2A69-4886-B28F-49BB0318354A
Product ID 00342-20867-63973-AAOEM
System type 64-bit operating system, x64-based processor
Version 22H2
Installed on 6/27/2023
OS build 22621.1992
Experience Windows Feature Experience Pack 1000.22644.1000.0
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Hey everyone, I'm currently facing some issues with my ethernet adapters while using Zoom Rooms 5.10.3. Whenever I connect to a meeting, the connection tends to drop intermittently, or the audio/video quality degrades unexpectedly. I've tried basic troubleshooting like restarting my router and updating the network drivers, but the problem still persists. Has anyone else experienced something similar with their ethernet adapters and Zoom Rooms version 5.10.3? Any advice on how to resolve this issue would be greatly appreciated! Thanks in advance! Jonathan Jone
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I have wired headphones connected to my laptop with Windows 11. All my audio comes through the headphones except for Zoom. Things I have tried: Making sure my Zoom audio output is configured to work with the headphones Making sure that the Windows audio settings are correct Making sure that the individual application (Zoom) is configured to send its audio output to the headphones But nothing works! What else should I try?
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I have being using Zoom to livestream events at the Birthplace of the Welsh poet Dylan Thomas. While video and speech is OK I have been unable to get any usable sound from musicians. The latest were a saxophone, electronic piano and guitar which were either inaudible or very very lumpy. Audience clapping also cuts out. I can send a short clip if needed. The following is what I have been using - any help would keep me sane! Tongveo PTZ camera Blue Yeti microphone Asus Vivobook laptop Windows 11 OBS Studio 30.0.2 Sample rate 48kHz VB – Audio Virtual Cable Zoom Original Sound for Musicians ON High Fidelity Music Mode ON Echo Cancellation ON Automatically adjust mic volume ON Advanced Signal processing by Windows audio device drivers OFF Echo Cancellation AUTO
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There seems to be some problem with our company's pro account - we are unable to share screen when we place participants in break out rooms.
Also, I am unable to get live chat support in this account - why is that please?
I have two monitors, the secondary monitor is a virtual monitor created by Windows drivers, so I cannot see it. The purpose is to enable streaming slides while I'm watching PowerPoint's presenter view. But Zoom automatically moves the meeting controls to the secondary monitor, therefore I cannot open Q&A during the presentation, nor control shares. How to show Meeting Controls on a different monitor?
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In one of the Zoom meetings I run, I use a meditation bell. On my other computers, the sound is clearly heard by participants if I turn Zoom noise suppression to low or use the original sound setting. On my new HP Laptop 17, it is suppressed regardless of Zoom settings, including when "original audio" is turned on. The suppression occurs whether I use the internal microphone or the one on my Logitech webcam. I found and turned off noise suppression in the "HP audio center" app, but the meditation bell is still being filtered out. I've also disabled enhancements in the sound card. HP support had no suggestion other than to try their for-a-fee support team. Any suggestions welcome, as this is an essential part of this meeting.
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