It says I need to contact my admin to remove a password from my meeting room, but I don't have an admin. Anyone know how to fix this? I tried to follow steps from a previous question, but going to User Management Roles to enter myself as admin doesn't work, there's no place to add myself as admin. It just asks for billing information, but I'm on the free version. 

Is there a way to set up downloads of cloud meeting recordings so that the meeting topic (ie the name I've given to each meeting) is part of the file name instead of just the GMT date and the series of numbers assigned to each meeting? 

I have about 100 meetings to download, and without a bulk download option I already have to do them one at a time, but I could do that quickly if they came down with the meeting topic as part of it; without it, I have to wait until each one downloads and change the name on all the files associated with that download so I don't lose track of what's what. SUCH a time waster!

Thanks very much!

I'm using Zoom 64-bit Windows client to deliver online lectures which are usually combination of talk, shared powerpoint presentation and videoclips. In the course of the lecture, I use New Share green button to toggle between my presentation and Windows media player (several times forth and back). Lecture is being recorded to the local machine. On today's lecture, the slides (video part of the presentation) was not recorded after the first toggle from media player to powerpoint (black screen), while sound (me talking to the mic) was recorded, as well as all videoclips. A week ago I was doing the same, but recorded my lecture to the cloud, and it went normal (except the resolution was lower than expected).  I wonder how this issue of local recording can be fixed? I did many times with previous versions of zoom, and never had this issue.  

When chatting or using the text editor on any function such as renaming, the text cursor jumps away from the text line when a person enters, a hand is raised or any other input to the system. This creates problems in communicating with cohosts and other important text entries. This issue was created after updating several updates ago. This was not always a problem, but it is a serious issue in running a meeting.

When viewing meetings on the Zoom.us/meeting and in the 'upcoming meetings' section, you used to be able to see what occurrence each meeting was directly under the time of the meeting (Examples: 'Occurrence 1 of 7' or 'Occurrence 10 of 14'). This feature has now been completely removed and it's impossible to tell which day/occurrence a meeting is on without needing to open the meeting details page. Also you can't see the total amount of occurrences there were on the meeting details page. PLEASE bring back this feature, it has made it incredibly difficult to navigate through meetings. 

I have example images showing how it was previously and how it looks now but unable to upload them here. 

Hi, I just found out that my ZOOM Pro subcription does not provide audio transcripts of recorded meetings. 

I am writing my dissertation and I need those transcripts for academic ends.

Should I upgrade to Businness? If so, will I lose my cloud recordings?

What should I do?

Thanks,

P

Audio transcript setting not found 

We have a pro account; we have been successfully recording meetings to the cloud. Our Annual meeting on Wednesday morning did not record properly although it said "recording". The recordings section has only 3 files with no content. We have not yet had this experience and the recorded meeting needs to be submitted to our board. 

Our meeting summary has the note "A summary was not generated due to insufficient transcript".

I see other meetings in the recent past have 2 or 3 entries in the list of recordings and transcripts, but not the one I need. 

Is there any way you can help me recover the recording of this meeting?

Hi there, we noticed in our monthly Zoom reporting that it has started included Zoom calls with only 1 participant.

We've reached out to some of our users and have found majority are user errors where they've joined the call, no one else shows up and they forget to disconnect.

We can't think of any other instance where a call with only one participant would be considered a meeting that went ahead.  We are considering excluding these calls from our tally of monthly completed calls. 

Has anyone else encountered this or have any background info on why these have started to be included in the reports? 

Thanks!