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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Image not recorded on recording powerpoint presentation to local machine

MO_TD
Newcomer
Newcomer

‎2024-10-18 08:57 PM

I'm using Zoom 64-bit Windows client to deliver online lectures which are usually combination of talk, shared powerpoint presentation and videoclips. In the course of the lecture, I use New Share green button to toggle between my presentation and Windows media player (several times forth and back). Lecture is being recorded to the local machine. On today's lecture, the slides (video part of the presentation) was not recorded after the first toggle from media player to powerpoint (black screen), while sound (me talking to the mic) was recorded, as well as all videoclips. A week ago I was doing the same, but recorded my lecture to the cloud, and it went normal (except the resolution was lower than expected).  I wonder how this issue of local recording can be fixed? I did many times with previous versions of zoom, and never had this issue.  

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