I'm currently creating a TeleHealth booking system for the hospital I work at. 

For testing, I am creating all of the Zoom meetings using my email.  

Yesterday we were doing some testing with one of the booked meetings. My colleague clicked the start link and the the meeting started fine (as me, because of my email being used), but when I then clicked on the matching join link, I didn't join as me (even though I am logged on to Zoom as  me) I joined as a person who does not work at our hospital. I Googled the name and only hit I got was a famous Jazz musician by the same name.

We repeated the test with a different meeting and I again attended as the unknown person....

So clearly I was puzzled by this and wonder how and why I would have suddenly assumed the identity of another Zoom user?

Hello!

I am running a zoom for about a hundred people that will have four breakout rooms. I would like to assign them automatically to make things easier but then I will have to get the moderators for each room into they room.

Will there be a way for me to search for The moderator's names once everybody has been sent to their rooms so I can get the correct moderators into each room?

Unfortunately, we are unable to respond to your open ticket at this time. If you are a part of a corporate account, and need advanced technical support beyond our Online Resources, please contact your Zoom account administrators.

Most of our staff that have upgraded to the new version 5.8 are finding when attempting to connect to meeting there is a long delay

This is happening:
- When clicking on "New Meeting". It will show the window with the local webcam and "connecting..." at the top. After 50 seconds it then shows the buttons at the bottom and askes how to connect audio
- Attempting to join a meeting. After entering the meeting ID it takes about 50 seconds before the passcode window shows. It then takes another 50 seconds to join the meeting.

Notes:
This is happening for staff in the office and working remotely (zoom is installed locally on laptops)
Windows 10 devices all on latest Feature pack
Appears to be happening on HP and Lenovo laptops.

I have also tested :
-Logging in as local admin user (off domain)
-Tried with AV disabled and enable
-Ensured laptop fully windows up-to-date
-Disabled Audio and webcam devices
-Ensured device drivers are up-to-date.

Note this does NOT happen with the previous version of zoom. I asked one user that was on the 5.7.8 to test and working OK. Upgraded to 5.8 and the issues above happened.

Any ideas appreciated 

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On a side note, I have tried to submit a web ticket, but despite being the "owner" of the corporate account is comes back with the below and closes the ticket (which is nice):

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Unfortunately, we are unable to respond to your open ticket at this time. If you are a part of a corporate account, and need advanced technical support beyond our Online Resources, please contact your Zoom account administrators.

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