Running windows 10 education 64bit Version 10.0.18363 Build 18363
Ryzen 5 3600 | GTX 1660ti Studio Drivers Ver.472.39
Zoom 64bit Ver.5.8.3 (1581)

A popup "Zoom quit unexpectedly" appears every time I open the zoom app or join a meeting through a link.
The app beneath still responds to clicks but doesn't open/change any windows (for example zoom settings).

Will provide any screenshots/files upon request

we are trying to extract client feedback details after meetings ends.
we are using below command , where its not returning the "participants" details as described in https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/participantfeedback
please assist to get the required details. we are using from Powershell.
Commands Used:
Invoke-ZoomRestMethod -ApiKey  'OzI7gfD2jnDPw' -ApiSecret 'NwaOcMbXn17' -Uri 'https://api.zoom.us/v2/metrics/meetings/4655478680/participants/satisfaction?type=past' -ContentType application/json

Result we get is below, participant details is missing...

page_size next_page_token
--------- ---------------
30

Expected result would be

{
  "page_size": 1,
  "next_page_token": "",
  "participants": [
    {
      "user_id": "aegr46312rum",
      "email": "example@example.com",
      "quality": "GOOD",
      "date_time": "2021-02-21T18:48:06.423Z"
    }
  ]
}

Hi All,

I'm using zoom via chrome browser and have enabled local recording from the settings tab in my profile. But, I still can see the record button in the recording. I have the basic zoom version and unfortunately cannot see the record button during the meeting

Please help to solve the problem. How can I add the needed recording button?

Thank you

Abhishek

My instructors have been experiencing a problem opening their meetings.

When they click on the link for their evening Zoom call, the option normally present at the bottom of the dialogue box is missing.  

I've attached a capture of what the person SHOULD see.

The instructors are seeing a dialogue box; unfortunately, they do not have the option to login. The line that  SHOULD be at the bottom of the box "If you are the host, please LOGIN to start this meeting" is missing.

Any idea what might be causing this"

tia

mm

Since the latest client update, we notice on all devices a huge CPU load, with messages popping up in ZOOM to shut down other applications. All devices operate WIN11, and had never difficulties before. This is also combined with interupted audio/video and instable connectivity.

Will this be addressed in the new update?

When Live Transcript (CC) is activated by me (the host), at some point during the meeting, I lose the ability to comment in the chat, to change the screen view, in essence to do anything but talk and listen. Is this a problem with my computer's storage capabilities or is this an issue with Zoom.  I will reboot before starting a Zoom meeting so that I have maximum resources available.

Posting on behalf of a co-worker. She says:

When she's hosting a meeting and enables live auto transcription the main Zoom window disappears and all that remains is the transcript scrolling at the bottom of the screen.

Sometimes she can hover her mouse above the taskbar, and the icons that normally appear at the bottom of the Zoom window will appear. Sometimes, she says, she will see a small version of a screen shared in Zoom on her desktop, but clicking on it does nothing.

This has happened on two computers, a desktop and a laptop, both Dells running Windows 10, 20H2 or 21H1.

I sat with her while she started up a meeting. After she enabled transcripts, she minimized the Zoom window, saying that is something she typically does when hosting, so she can continue working on other projects. When she minimized Zoom, a smaller window (mini-player?) appeared on the screen. She said she had never seen that before. We successfully restored the main Zoom window from it.

She couldn't tell me if Zoom "disappearing" was always coincident with minimizing Zoom. If I assume that it is, the question becomes what is she doing when she minimizes Zoom that might cause the "mini-player" to be obscured (I did suggest the next time this happens, she try alt-tab to see if she can switch back to either the mini-player or Zoom itself)?

Thank you for your advice.

Jeffrey Pike

Technology Services Librarian

Groton Public Library